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Austin Caver Email & Phone Number
IT Support Specialist
at
Tanadgusix Corporation
1 work email found
@airwave-networks.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
IT Support Specialist
Location
Washington, District Of Columbia, United States
Who is Austin Caver? Overview
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Quick answer
Austin Caver is listed as IT Support Specialist at Tanadgusix Corporation, based in Washington, District Of Columbia, United States. AeroLeads shows a work email signal at airwave-networks.com and a matched LinkedIn profile for Austin Caver.
Austin Caver previously worked as Senior Desktop Support Technician at Teksystems and Service Desk Analyst at Boston Properties. Austin Caver holds Workforce Developement & Lifelong Learning- Information Technology from University Of The District Of Columbia.
Company email context
Email format at Tanadgusix Corporation
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{first_initial}{last}@airwave-networks.com
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AeroLeads found 1 current-domain work email signal for Austin Caver. Compare company email patterns before reaching out.
Profile bio
About Austin Caver
Experienced IT Analyst with a demonstrated history of working in the Information Technology and Customer Service industry. Accomplished mid-level technician responsible for leading teams, identifying shortfalls, and developing & implementing solutions. Skills in customer service, technical troubleshooting and notetaking.Currently advancing my expertise in Information Technology, I am committed to merging technical proficiency with educational growth. My experience is underpinned by a foundation of customer service excellence and a proactive approach to identifying and resolving technical issues, traits that will continue to define my professional journey.
Listed skills include Community Outreach, Event Planning, Microsoft Excel, Microsoft Word, and 16 others.
Current workplace
Austin Caver's current company
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7 roles
Austin Caver work experience
A career timeline built from the work history available for this profile.
Senior Desktop Support Technician
- Manage & troubleshoot users Active Directory/VPN/RSA accounts, and CAC cards via: AD, Global Protect, SecurID, and ActivClient. Also handle call quality of MiCollab/Ignite services
- Collaborate with United Health Group on shared sites/applications (Mednet/Provider Portal/Optum). Fix common site errors seen by Nurses/Practitioners and escalate over to UHG when needed
- Maintain and record the inventory of hardware and software via tickets and requests. Setup and configure laptops/phones/printers for new workers. Train new tech trainees and customers on IT equipment for remote work
- Triage tickets via ServiceNow, escalate and note help desk issues and trends on behalf of the team
Nov 2023 - Jul 2024
Service Desk Analyst
- Support the use of operating systems and software applications including, but not limited to, Windows 7, Windows 10, Office 2016 Professional, VMWare View, and Adobe applications. Maintain and enforce software policies.
- Interact with the Application Development and Network Services teams to resolve issues with network-based services.
- Setup and maintain user accounts in Active Directory. Support the use of Windows Group Policies and Active Directory Organization Units (OUs). Maintain and enforce security policies and directory standards.
- Maintain the inventory of hardware and software. Manage desktop images and installations.
Nov 2021 - Mar 2023
Help Desk Specialist Ii
- Managed/troubleshoot users Active Directory accounts, VPN accounts, and CAC cards via: AD, Cisco ACS, and ActivClient
- Managed imaging of clients laptop along with shipping; created ISOs for laptop imaging
- Configured iPhones, iPads, printers, and laptops; overseen device/user security via McAfee ePo
- Assisted clients in person/remotely via Bomgar and Google Meet; setup/overseen Webex meetings
- Triaged tickets via iSupport/ServiceNow, escalate and note service desk issues and trends on behalf of the front line staff, take lead on training and tasking new technicians
Jan 2020 - Sep 2021
Desktop Support Analyst
- Answer/document 20-40 calls a day from various DC agencies in a timely manner, in the Salesforce ticketing system
- Assist users with various computer/telephone/software application troubles via telephone or remote assistance (Bomgar)
- Collaborate with other DC government service desks to assist/follow/update tickets for callers
Jun 2019 - Dec 2019
It Support Assistant
- Checked and documented inventory of laptops, computers and printers
- Organized supply rooms for use by various programs in DGS
- Assisted main staff with setting up accounts on tablets/laptops, syncing email, general troubleshooting, and Wi-Fi configuration
Jun 2017 - Aug 2017
Network Technician
- Provided Internet installation and troubleshooting support for assigned apartment properties
- Provided remote support of TV/internet issues to residents via telephone
- Performed weekly maintenance to check network speed and signal quality
Feb 2015 - Feb 2017
3 education records
Austin Caver education
Workforce Developement & Lifelong Learning- Information Technology
University Of The District Of Columbia
Network Cabling Specialist/Fiber Optics/ Comptia A+
Earle C Clements Job Corp
Bachelor Of Fine Arts (B.F.A.), Fine And Studio Arts
University Of Oklahoma
FAQ
Frequently asked questions about Austin Caver
Quick answers generated from the profile data available on this page.
What company does Austin Caver work for?
Austin Caver works for Tanadgusix Corporation.
What is Austin Caver's role at Tanadgusix Corporation?
Austin Caver is listed as IT Support Specialist at Tanadgusix Corporation.
What is Austin Caver's email address?
AeroLeads has found 1 work email signal at @airwave-networks.com for Austin Caver at Tanadgusix Corporation.
Where is Austin Caver based?
Austin Caver is based in Washington, District Of Columbia, United States while working with Tanadgusix Corporation.
What companies has Austin Caver worked for?
Austin Caver has worked for Tanadgusix Corporation, Teksystems, Boston Properties, Halvik, and The Office Of The Chief Technology Officer, Government Of The District Of Columbia.
How can I contact Austin Caver?
You can use AeroLeads to view verified contact signals for Austin Caver at Tanadgusix Corporation, including work email, phone, and LinkedIn data when available.
What schools did Austin Caver attend?
Austin Caver holds Workforce Developement & Lifelong Learning- Information Technology from University Of The District Of Columbia.
What skills is Austin Caver known for?
Austin Caver is listed with skills including Community Outreach, Event Planning, Microsoft Excel, Microsoft Word, Powerpoint, Customer Service, Nonprofits, and Teamwork.
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