Austin Cloutier Email & Phone Number

North Smithfield, RI, US

Framingham, Massachusetts, US

• Daily Responsibilities:
• Assist in analysis and monitoring of technical controls, documenting operational evidence of control effectiveness, and suggesting improvements
• Aid in technical analysis of new and existing SaaS software/vendors to understand and mediate overall information security and data privacy risks
• Collaborate with the InfoSec team, as well as multiple teams within Applause such as DevOps and IT, to evolve and scale Applause’s approach, tools, and processes -- all with the goal of mitigating risk as we grow
• Respond to events within the monitoring infrastructure, identifying false positives and engaging the team as needed to address relevant issues
• Assess, investigate, and resolve Infosec-related and data privacy escalations, issues and requests, across both product and corporate environments globally

Smithfield, Rhode Island, US

• Experience using KnowBe4, WolfPac Enterprise Management.
• Daily tasks involved Vulnerability Research, IPS / IDS report reviews, User Access Reviews and staying up to date with the latest industry threats and trends.
• Manage Risk Management tool as it relates to Vendor Due Diligence, Technical Security, Data Security and Privacy and Business Continuity Plan.
• Conduct Clean Desk Scans.
• Documented Information Security Policies and Procedures.
• Monitored Technical Incidents for trends.

Franklin, MA, US

• Experience using CrowdStrike, SumoLogic, Tenable Nessus, KnowBe4, Qualys, and TrendMicro.
• Daily tasks involved Vulnerability Research, Remediation and Management.
• Creation and daily updates to a visual management board for risk and metrics.
• Security awareness/ phishing campaign’s.
• Security communication’s for updates and security flaws that affect employees.
• Conducted a Wireless Assessment using a Hak5 WiFi Pineapple.

• Successfully complete given tasks revolving around security and computer applications.
• Use people skills to collaborate with other interns and workers to understand given tasks.
• Utilized acquired skills and resources to assure the task given was completed correctly.
• Use the built-in scripting program Windows PowerShell to complete given tasks.
• Use Internet browsing skills to design scripts for a Hak5 USB Rubber Ducky.
• Developed problem solving and communication skills by collaborating with peers and workers on a task.

• Manage landscapes for residential and commercial properties, ensuring customer satisfaction.
• Hone leadership skills by delegating work and completing projects in a timely manner.
• Knowledge in use of heavy equipment: F-450 dump truck, compactor, backhoe, skid track bobcat.

• Increased customer knowledge by showing marketing various supplements.
• Utilized people skills by conversing with customers to meet their needs.
• Addressed concerns and goals customers have about a product.
• Ensured client satisfaction by exceeding expectations and providing a good experience.

Master'S Degree, Cyber Security And Networking

Bachelor Of Science - Bs, Cybersecurity And Networking