E-Commerce Coordinator
CurrentFrom coordinating all outgoing shipments and overseeing the entire fulfillment process, I lead a team of part-time staff, ensuring exceptional efficiency and flawless accuracy in every order. In addition, I deliver exceptional customer service by efficiently and accurately handling e-mail inquiries, voicemails, phone calls, and curbside pick-up orders. My main priority is to provide outstanding assistance and support to customers. I also collaborate with the Retail Digital Marketing team to upload new products and contribute to the growth of our online presence. I assist the Retail Operations Managers in receiving and distributing all inbound shipments, ensuring timely and efficient fulfillment of e-commerce orders.