Upsell and cross-sell Xfinity products / servicesMeeting monthly individual direct sales targetAdhere to internal sales processes & customers service processesMeeting individual KPIs consistently including quality target

Meet and exceed store sales objectives each month.Provide extraordinary experience.Handle administrative aspects of sales.Maintain strong knowledge of all products, pricing, accessories, service, and promotions.

Google Upper Mass marketing Account Strategist - Google Advertising.Among the top 5% leaders in team sales (both direct and indirect) with an average monthly attainment of 145% of sales target.Learning and understanding clients business, identifying and tailoring the needs for the product, by researching existing products, plans, services, competitors, and target markets.Pitch features and benefits to create value to tailor to the business and customer needs.Responsible for optimizing Google AdWords accounts for small businesses.

Identify opportunities and search for innovative solutions for organizations business needs.Ensure training is accurate, compliant, up-to-date, and following best practices.Work closely with instructional designers.Knowledge reference for other departments.

*Maintain strong knowledge of all products, pricing, accessories, service, and promotions.*Meet and exceed sales goals*Follow five key behaviors to create value in products and services.*Build rapports with customers to ensure quality customer service.