Austin Dickson Email & Phone Number

Arlington, Virginia, United States

Arlington, Virginia, United States

Arlington, Virginia, United States

• Supported a Department of Defense client and the Office of the CIO, leading to the first agency specific strategy for securing Department of Defense operational technology (industrial control systems, supervisory.
• Researched and created a standalone resource for briefing new team members about ICAM, and the DoD’s implementation of capabilities, to address the recent Executive Order focusing on Zero Trust
• Supported project leadership by developing and reviewing documentation in preparation and in summary of client meetings
• Increased quality of deliverables by performing full-scope document reviews resulting in organization of glossary, references, and acronyms, while considering consistent flow

Virtual

• Facilitated the removal of high-risk software as a project manager lead
• Assisted the rollout of a data loss prevention tool to the 21,000 primary computers in the enterprise
• Assisted the integration of the data loss prevention tool into Phantom
• Proactively hunted for potential malicious activity and incidents across the enterprise using Crowd Strike Falcon, Splunk, and Phantom
• Identified credible, new intelligence and subject matter relative to current and emerging threats

Virtual

Roanoke, Virginia Area

• Managed and provided solutions to customers problems as a customer service representative
• Oversaw and trained employees to meet company expectations
• Counted $9,000-$16,000 between tills and safe every night
• Deposited the checks and cash of the store to the bank from the night before

Blacksburg, Virginia

Roanoke, Virginia Area

 Communicated with customers about vehicle problems and potential repairs Cleaned and prepared the shop for operations of the next day  Assisted with troubleshooting and the implementation of solutions on a daily basis

Vinton, VA

 Hardware and software troubleshooting on laptops, desktops, and phones Assembly and disassembly of desktops and laptops Assisted in service calls at customer’s location Assisted with invoices on QuickBooks

Bachelor Of Science - Bs, Business Information Techology And Entrepreneurship, Innovation And Technology Management, 3.73

Activities and Societies: Delta Sigma Pi, Entrepreneurship Club, Dean’s Advisory Board of Students for Pamplin

High School Diploma, 4.22

Activities and Societies: BETA Club Governor's Medallion