Austin D. Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Managing sales and Client relationship management, globally, for cyber security services and certifications for individuals and businesses worldwide. Ranging from Vulnerability Assessment and penetration testing, Incident handling and Response, Computer forensic, Web application Hacking, Security Operation Centre, Cloud Security, Blockchain in finance/developers/managers, RiskManagement, CISO, Disaster Recovery, Encryption, Secure Coding, ICS/SCADA, Ethical Hacking, Network Security, Secured DevSecOps

Mumbai

- Effectively communicate executive education programs from globallyrenowned B - Schools such as IIM, MICA, SPJIMR, XLRI, ISB to senior and topmanagement executives- Ensuring details about the discussions are updated in real time on the CRMsoftware- Follow up on payments due- Effectively communicate executive education programs from globally renowned B - Schools such as IIM, MICA, SPJIMR, XLRI, ISB to senior and top management executives - Ensuring details about the discussions are updated in real time on the CRM software - Follow up on payments due

Mumbai, Maharashtra, India

• Preparing the SOP for the employees • Training and mentoring the team of 20 reservation executives • Updating training materials for the SAP systems being used • Receiving calls from prospective clients • Mentoring & guiding the team with reference to their stats • Consistently met and achieved targets

Mumbai, Maharashtra, India

• Preparing the SOP for the employees • Training and mentoring the team of reservation executives • Preparing presentations for updates to the operating systems being used • Receiving calls from prospective clients • Consulting & guiding the guest on the best room types based on their requirement • Consistently met and achieved targets

Mumbai, Maharashtra, India

• Worked for inbound Barclaycard Commercial Project • Provided customer support with queries related to Barclaycard Commercial Cards • First point of contact at ensuring that the customer is satisfied • Ensuring data is recorded as per client requirements • Participated in implementing or improving initiatives for good customer support • Consistently met and achieved targets

Dubai, United Arab Emirates

• Reported to the CEO of Sales and Marketing • Responsible for new accounts generation, while managing and developing business with existing clients • Presented proposals, negotiated on payment terms, prepared and submitted details to be in sync with other departments in order to have a smooth workflow system • Attended and contributed to weekly sales meetings and presented Business Strategies to the core teams • Provided Sales Support, Mentored and Trained the Sales Team • Reconciliation of Accounts

Dubai, Uae

• Reported to District Sales Manager • Consulted corporate companies on the services we offered, as well as the advantages of leasing • Prepared tailor-made packages as per requirement from different corporates • Managed a branch with two executives, managing the fleet at our branch for daily rentals, monthly rentals, yearly leases and forecasting further requirement • Won prized contracts and generated good year round accounts • Prepared reports for the weekly scheduled meeting with the District Sales Manager as well as Operations Manager at the head quarters on the achievements for the week, prospective clients, any issues faced, new competition, as well as the way forward • Consistently met and achieved targets

Dubai, Uae

• Worked on a contract basis for selling remanufactured printer toners • Reported to the Operations Manager • Responsible for new accounts generation, while managing and developing business with existing clients • Handled Dubai and Northern Emirates markets • Arranged appointments with potential clients, made presentations, and worked on closing deals • Met with the management team to discuss the weekly figures for the team, marketing intelligence gained as well as brainstorm on how to be ahead of the game

Mumbai Area, India

• Reported directly to the CEO of workshop and showroom • Tasked with sale of Accessories and AMC • Handled co-ordination of vehicles for display at car shows around Mumbai • Incharge of Pre Delivery inspection • Incharge of quality and after sales development • Responsible for stock count of vehicles within the stock yard and different ocations in Mumbai

Mumbai, Maharashtra, India

• Worked on a US Based Project called Travelocity.com • Worked as a Subject Matter Expert on Saber and Excalibur systems • Handled a team of 12 and made sure that the team performance and relevant scores were within the set parameters • Handled inbound customer queries related to their air, car and hotel reservations as well as escalations • Met and achieved targets consistently

Mumbai, Maharashtra, India

• Worked for the Delta Airlines Project • Took inbound calls of Skymiles Platinum members for airline reservations • Trained and certified by BRS Skymiles to assist guests on Sabre and Deltamatic systems • Met and achieved targets consistently

Education record

Piloting ( Spl, Ppl )

B.Sc, Chemistry

Hsc, Chemistry, Physics, Mathematics & Phys Ed., First Class