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Austin Dysert is listed as Collections Associate at Apelles, LLC, a with 24 employees, based in St Marys, Ohio, United States. AeroLeads shows a matched LinkedIn profile for Austin Dysert.
Austin Dysert previously worked as Package Handler at Fedex Ground and Fraud Specialist III at Jpmorganchase. Austin Dysert holds Associate'S Degree, Business Management from Eastern Gateway Community College.
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As a dedicated cybersecurity enthusiast, I am currently advancing my expertise by pursuing the Google Cybersecurity Professional Certificate. This intensive program has equipped me with essential technical skills, including network security, threat detection, system hardening, and incident response. My passion for safeguarding digital environments drives me to continuously expand my knowledge and apply these competencies in a professional setting where I can make a tangible impact.Throughout my career, I've held roles that have honed my analytical, decision-making, and risk management abilities. As a Fraud Specialist III at JPMorgan Chase & Co., I assessed complex claim denials, made critical decisions under pressure, and communicated effectively with customers to maintain trust. My experience as an Operations Manager at MRS BPO, LLC, further solidified my leadership skills, where I optimized processes and ensured compliance, all while managing a high-performing team. At Apelles, LLC, I developed a keen eye for detail and a proactive approach to resolving issues, skills that are directly transferable to cybersecurity.I am eager to bring my blend of technical knowledge, risk assessment expertise, and clear communication skills to a cybersecurity help desk role. I look forward to connecting with professionals in the industry and exploring opportunities where I can contribute to protecting and securing digital assets. Let’s connect and discuss how we can collaborate to strengthen your organization’s cybersecurity posture.
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• Maintained a 98% compliance rate by following compliance regulation standards set by company’s legal and corporate policies • Managed a portfolio of 150+ accounts monthly, implementing strategies that improved conversion rates by 40% through meticulous data analysis and process optimization. • Secured sensitive information through meticulous data handling and encryption practices, safeguarding client confidentiality
Plain City, Ohio, United States
• Maintained strict adherence to safety protocols and company policies, demonstrating a commitment to compliance• Unloaded and scanned 1,700 inbound packages per shift, accurately assigning each package to specific trailers, maintaining an accuracy rate of 99%.• Monitored conveyor systems to identify and remove packages that could cause jams, proactively preventing sorter disruptions and maintaining a smooth operation flow.• Resolved belt and sorter jams promptly, applying quick problem-solving skills to minimize downtime and maintain a processing speed of 10,000 packages per hour.
Westerville, Ohio, United States
• Promoted from Fraud Specialist I to Fraud Specialist III surpassing Fraud Specialist II within 6 months by exceeding customer handling expectations. • Approved or denied credit requests after thorough account activity review, demonstrating strong decision-making skills that maintained customer trust and compliance with financial regulations• Provided coaching feedback to frontline specialists’ managers, focusing on call handling improvements that could prevent future escalations• Resolved escalated fraud and merchant dispute claims by taking over complex cases from Fraud Specialists I and II, enhancing customer satisfaction
Westerville, Ohio, United States
• Assisted customers in filing fraud and merchant dispute claims by accurately gathering information and documenting details based on specific claim scenarios• Identified potential impersonation or fraudulent behavior during customer interactions, applying verification techniques• Communicated claim decisions and provided clear explanations for denials, leveraging conflict resolution skills to manage customer expectations
Westerville, Ohio, United States
• Promoted from Team Lead to Operations Manager in under one year, demonstrating strong leadership, adaptability, and the ability to drive results in a fast-paced environment. • Led a team of 10 collection specialists who collected on delinquent credit card and auto loan debt for Chase Bank by overseeing daily operations, scheduling, and conducting team meetings, which enhanced team productivity and contributed to earning “Manager of the Month” recognition.• Ensured compliance with federal and state regulations, using strong attention to detail and regulatory knowledge to safeguard company integrity.• Compiled and maintained detailed reports using Excel to track performance, payment approvals, and compliance metrics, improving data accuracy and strategic planning
Westerville, Ohio, United States
• Supported the management team by stepping in to assist collection specialists on active calls, providing guidance and resolving complex customer issues• Handled escalated calls from customers seeking to settle credit card debts below standard guidelines, demonstrating strong negotiation skills• Assisted customers with charged-off credit card debt, leveraging communication skills and empathy to negotiate repayment plans
Westerville, Ohio, United States
• Managed a portfolio of delinquent credit card debts for Chase Bank, employing data analysis and strategic outreach techniques to recover outstanding balances• Assessed customers' financial situations to negotiate repayment plans and settlement pay-offs, demonstrating strong communication and problem-solving skills• Updated account records in compliance with regulatory requirements, ensuring data accuracy and integrity
Other employees you can reach at apellesnow.com. View company contacts for 24 employees →
Elaheh Mota
Colleague at Apelles, LlcIran, Islamic Republic Of
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Juanjose Torres-Loyola
Colleague at Apelles, LlcColumbus, Ohio Metropolitan Area, United States
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Lisa Capocciama
Colleague at Apelles, LlcColumbus, Ohio, United States
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Lamont Woody
Colleague at Apelles, LlcColumbus, Ohio, United States
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Ernst Pape
Colleague at Apelles, LlcMiami, Florida, United States
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Ibtissem Annabia
Colleague at Apelles, LlcAlgeria
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Kim Hutmire
Colleague at Apelles, LlcColumbus, Ohio, United States
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Christine Hetzel
Colleague at Apelles, LlcLewis Center, Ohio, United States
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Alicia Wadhams
Colleague at Apelles, LlcColumbus, Ohio, United States
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JC
John Ciardelli
Colleague at Apelles, LlcDublin, Ohio, United States
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Quick answers generated from the profile data available on this page.
Austin Dysert works for Apelles, LLC.
Austin Dysert is listed as Collections Associate at Apelles, LLC.
Austin Dysert is based in St Marys, Ohio, United States while working with Apelles, LLC.
Austin Dysert has worked for Apelles, Llc, Fedex Ground, Jpmorganchase, and Mrs Bpo, Llc.
Austin Dysert's colleagues at Apelles, LLC include Elaheh Mota, Juanjose Torres-Loyola, Lisa Capocciama, Lamont Woody, and Ernst Pape.
You can use AeroLeads to view verified contact signals for Austin Dysert at Apelles, LLC, including work email, phone, and LinkedIn data when available.
Austin Dysert holds Associate'S Degree, Business Management from Eastern Gateway Community College.
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