Austin Engle Email and Phone Number
Austin Engle's Location
Eagle Mountain, Utah, United States, United States
Austin Engle's Contact Details
Austin Engle work email
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- Valid
Austin Engle personal email
n/a
Austin Engle phone numbers
About Austin Engle
As a DevOps Engineer II at JobNimbus, I orchestrate and design microservice architecture using containerized apps, delivering scalable and highly available solutions. I also support various teams organization-wide, facilitating achievement of project milestones.I have a Bachelor of Science in Cloud Computing from Western Governors University, and I am passionate about improving lives through technology. My expertise includes Infrastructure as Code (Terraform), python Automation, and CI/CD pipelines (Jenkins, GitHub Actions, AWS Code Suite). I build with cost, scalability, and reliability in mind.
Austin Engle's Current Company Details
Austin Engle Work Experience Details
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Senior Devops EngineerJobnimbus Aug 2024 - PresentLehi, Utah, Us• Updated our legacy pipelines from Jenkins Groovy into AWS Step Functions. Reduced deployment time by 30%.
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Devops Engineer IiJobnimbus Jan 2022 - Aug 2024Lehi, Utah, Us• Orchestrated and designed microservice architecture using containerized apps in ECS, connected to API Gateway with RDS, delivering scalable and highly available solutions.• Supported various teams organization-wide, facilitating achievement of project milestones.• Spearheaded the development of CI/CD pipelines to automate the deployment of Terraform-based microservices across dynamic environments, ensuring efficient and effective management of infrastructure.• Optimized Jenkins pipelines to run on ECS, boosting resilience and decreasing maintenance costs by $25k per year, while enabling multiple deployments per day.• Successfully led the migration of RabbitMQ from on-premises to AmazonMQ, enhancing reliability and scalability while minimizing downtime and improving application performance.• Implemented a safer deployment strategy by breaking up the Terraform states into smaller chunks, ensuring greater reliability and minimizing the risk of critical failures.• Streamlined the platform migration from EKS EC2 to ECS Fargate, improving scalability and reducing environment overhead. This resulted in a 50% reduction in testing time and the building of new environments (from 90 minutes to 45 minutes).• Implemented an auto-scaling solution that reduced operational costs during off-hours, resulting in a savings of 78k/year or 10% of our annual bill.
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Devops EngineerJobnimbus Jun 2021 - Jan 2022Lehi, Utah, Us• Led CI/CD (Jenkins) and container orchestration (EKS, ECS) efforts, delivering reliable, efficient and secure infrastructure that met the needs of the company's everyday operations.• Significantly improved testing time by 3x through strategic scaling and resource optimization on EKS clusters.• Collaborated closely with product teams to address any DevOps needs/questions, streamlining operations and ensuring alignment across teams.• Successfully led scrum meetings for the team in the absence of a manager, fostering an agile and collaborative culture that improved overall efficiency and effectiveness.• Worked collaboratively with other engineers to build a comprehensive roadmap and architectural vision for the future, resulting in a highly resilient and scalable platform that can meet the evolving needs of the organization.
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Cloud EngineerWestern Governors University Apr 2020 - Jun 2021Salt Lake City, Ut, UsWorked to improve systems and automate more processes in python. I continued to improve the CI/CD Pipeline to ensure that it is reliable and efficient to provide a good experience for Product Teams. I implemented a Just In Time Solution that enables engineers to get additional access to AWS during outages. I also built a rollback and hotfix pipeline to improve MTTR when outages happen. Created a costing dashboard in AWS Quicksights to help teams, and product owners know how much their products were costing the organization. -
Associate Cloud EngineerWestern Governors University Sep 2019 - Apr 2020Salt Lake City, Ut, UsWorked to implement a CI/CD Pipeline in our EdTech Department to help product teams streamline and have more successful deployments. (10+ Product Teams). Helped automate the creation of RFCs in JIRA as part of the CI/CD Pipeline using Python. In charge of maintaining the services that all product teams used.
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Associate Contact Center EngineerWestern Governors University Mar 2019 - Sep 2019Salt Lake City, Ut, UsWorked on the Genesys PureCloud Platform on multiple aspects. Built an Amazon Lex bot utilizing Lambda for data manipulation to automate student verification reducing call times by 60-90 seconds. In-charge of the lifecycle of accounts on the platform. Automated the off boarding of accounts through API calls in Python. Worked directly with Genesys on any platform problems that may arise.
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It Service Desk LeadWestern Governors University Nov 2018 - Jun 2019Salt Lake City, Ut, UsWorked with a team to help them achieve goals they have set and have the resources they needed to be successful in their position. Made sure ticket queues were up to date and worked to improve the work on our team. Worked on several projects to improve the Service Desk.Projects:•Worked closely with Sr. Telecom Engineer during the migration of the University to Genesys PureCloud (4000+ employees)•Helped create a dashboard to monitor call metrics using API calls and Selenium Chrome WebCrawler in Python.
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Service Desk Technician LWestern Governors University Oct 2017 - Nov 2018Salt Lake City, Ut, UsHelped to resolve tickets received via inbound calls and emails to ensure our students and staff members technical needs were handled. This included troubleshooting the website along with any material the student/staff member used.•Student/Staff Support•Helpdesk•Browser Troubleshooting•Inbound Calls•Remote Support•ServiceNow•Salesforce•Providing Feedback for Processes
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Computer TechnicianBask Technology, Inc. Feb 2017 - Oct 2017Orem, Utah, UsTook inbound calls and chats to help our customers with whatever technical challenges they were facing. This work included any problems the customer was facing from computer clean ups to printer setups.•Help Desk•Printer Troubleshoot•Computer Tune-ups•Computer installations and set-ups•Coaching on how to use computers•Training new hires•Multitask tickets•Inbound Calls -
MissionaryThe Church Of Jesus Christ Of Latter-Day Saints Jul 2016 - Jan 2017Salt Lake City, Ut, Us• Delivered tailored instruction to diverse groups, adapting teaching methods to accommodate various learning styles and life circumstances• Implemented goal-setting strategies, consistently meeting or exceeding performance targets• Managed a rigorous daily schedule to maximize productivity and ensure timely completion of all responsibilities• Facilitated engaging and productive meetings, driving team collaboration and decision-making processes -
Computer TechnicianStaples Jan 2016 - Jun 2016Framingham, Ma, UsHelped customers make informed decisions about technology products they wanted to buy. Also assisted with computer/printer repairs. •Help desk•Printer Troubleshooting•Virus Removals•Computer Tune-ups•Computer Sales•Training New Hires•Training on computer use•Team Oriented -
ServerHy-Vee Market Cafe Dec 2015 - Jun 2016•Greeting customers•Serving tables•Cleaning•Working in a fast paced environment•Training new hires•Multi-tasking•Team Orientated
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Front Desk TechnicianWci Technologys Feb 2015 - Oct 2015Worked a the front desk to greet new and existing customers as they came to the business. Helped with the check in and check out of new and old tickets. Set expectations, managed inventory and built custom computers.
Austin Engle Skills
Amazon Web Services
Cloud Computing
Linux
Network Security
Technical Support
Computer Security
Itil Certified
Solutions Architect
Scripting
Itil
Process Automation
Computer Hardware
Mac Os X
Microsoft Office
Windows
Bash
Amazon S3
Python
Git
Customer Service
Leadership
Coaching
Help Desk Support
Amazon Ec2
Route53
Amazon Vpc
Genesys Purecloud
System Automation
Virtualization
Networking
Austin Engle Education Details
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Western Governors UniversityCloud Computing
Frequently Asked Questions about Austin Engle
What company does Austin Engle work for?
Austin Engle works for Jobnimbus
What is Austin Engle's role at the current company?
Austin Engle's current role is Senior DevOps Engineer @ JobNimbus | AWS Certified.
What is Austin Engle's email address?
Austin Engle's email address is au****@****wgu.edu
What is Austin Engle's direct phone number?
Austin Engle's direct phone number is +180131*****
What schools did Austin Engle attend?
Austin Engle attended Western Governors University.
What skills is Austin Engle known for?
Austin Engle has skills like Amazon Web Services, Cloud Computing, Linux, Network Security, Technical Support, Computer Security, Itil Certified, Solutions Architect, Scripting, Itil, Process Automation, Computer Hardware.
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