It Support Specialist
CurrentAs the only IT Support Specialist for the US/CAN Subsidiary of a large international wastewater manufacturer, my role is to provide technical assistance and support to employees within the organization. This includes troubleshooting hardware and software issues, resolving network connectivity problems, assisting with system upgrades and installations, and ensuring the overall smooth operation of the company's IT infrastructure. I also collaborate with other IT professionals to implement and maintain security measures, backup solutions, and data management practices.