Austin File Email & Phone Number

Grand Rapids, Michigan, United States

Los Angeles, California, United States

Provided Tier I-III technical support to an active roster of over a hundred clients. Provided excellent customer service, wrote technical documentation, and helped troubleshoot Windows and Mac devices for SOHO and large office settings. Performed on-site installations and setups, onboarded new users, and performed administrative duties using GSuite, Microsoft 365 Admin, Microsoft Azure, Active Directory, Dropbox, and more.

Learned industry best practices and practical software development standards with a focus on HTML5, CSS3, JavaScript, jQuery, Node.js, React, Redux, and algorithms & data structures.Created and deployed mobile-first applications while learning new languages and frameworks by collaborating several hours every week with a senior web developer.Projects:Lyrical Search - API HackCreated using jQuery, lyrics.ovh, Youtube API, and TheAudioDBAllows users to search for lyrics to songs with links to Youtube videos, along with info about the song itself.Recipe Keeper - Fullstack AppCreated using Express, NPM, and Create-React-AppAllows users to create, store, and share recipes.

Beverly Hills, Ca

Provided company wide support in rolling calls, organizing and maintaining schedules, heavy email and phone correspondence, and booking travelMaintained client deal grids and submissions, organized files, and provided technical support for the office.

Los Angeles, Ca

Provided support for agents and first level client contacts – time planning, scheduling meetings, contact organization, and maintaining grids. Responsible for managing multiple deadlines and detailed client activities. Assisted in training new hires, organized and delivered important documents and materials, and facilitating building operations

Provided freelance coverage and feedback for treatments and scripts for films, books, television, and short stories.

Burbank, Ca

Supported talent agent at boutique talent agency with a diverse, active roster ofseveral dozen TV and feature film actors.

Beverly Hills, California

Assistant to SVP Literary, Books & Publishing at Agency for the Performing Arts. Coordinator for Intellectual Property Department.

Beverly Hills, Ca

Trainee in Agent Training Program - Shadowed Industry leaders in film literary, talent, and commercial representation.

Beverly Hills, California

Researched and prepared studio to independent level presentations. Analyzed intellectual property in the form of novels, scripts, pitches and print/digital articles. Met strict deadlines with heavy levels of detail . Handled high volume desk, including scheduling, rolling calls, phone sheets, maintaining grids and submissions

East Lansing, Mi

Supervisor at a Michigan State University apartment complex. Shift leadership position. Responsible for coordinating with and supervising student workers, managing payroll data for employees and working with higher ups to complete daily tasks.

East Lansing, Mi

Warehouse worker, moving furniture, performing groundskeeping and custodial duties.

Royal Oak

Cashier at major grocery store chain responsible for providing a professional, efficient, and accurate checkout process while delivering excellent customer service and maintaining integrity of cash register.

Bachelor’S Degree, Media And Information - Ba

Activities and Societies: Delta Chi Fraternity, College of Communication Arts and Sciences, Dean's ListSpecialized in TV, Cinema.

Engineering Flex, Web Development

Learned industry best practices and practical software development standards with a focus on HTML5, CSS3, JavaScript, jQuery, Node.js.

Master Of Fine Arts (Mfa), Screenwriting

High School

Activities and Societies: National Honors Society, German Honor Society, Football, Wrestling, Track and FieldLettered in two Varsity.