Austin Flake Email & Phone Number

New York, Ny, Us

New York, New York, United States

Dallas, Tx

- Customized and developed over 150 enterprise IAM processes across domains, collaborating with cross-functional teams to align solutions with client objects and ensure adherence to industry best practices- Conducted 20+ process workshops to validate and refine IAM program processes, facilitating seamless communication and adoption across departments- Produced requirements matrices based on feedback from key client stakeholders, supporting informed decision-making for future IAM tool selection- Successfully secured $4.5 million in client work, navigating the end-to-end RFP process, from initial review and understanding of client requirements to final proposal submission, tracking tasks and progress to ensure timely delivery- Developed go-to-market presentations highlighting KPMG's Cyber practice offerings and key vendor relationships, enhancing client engagement and business development efforts- Closed an audit finding by analyzing and mitigating risks associated with over 4000 accounts with privileged access- Analyzed and mitigated risks associated with over 4000 accounts with privileged access, resulting in the closure of an audit finding and improved client security posture- Conducted 50+ workshops with technical and non-technical stakeholders, ensuring the seamless onboarding of privileged accounts into CyberArk, with a focus on optimal configurations to minimize any business disruptions - Established and maintained detailed account remediation trackers, providing key stakeholders with actionable insights in a clear and concise format, such as weekly onboarding status and project risks/blockers, for informed decision making

- Conducted weekly office hours for a fundamental statistics course for graduate students,providing comprehensive support and guidance to students- Demonstrated strong communication and interpersonal skills in interactions with students

- Performed in-depth security investigation and closed over 200 alerts generated by monitoring tools and issues reported by customers- Collaborated with various teams to create an SOP with 15 recommendations for customers on how to mitigate the impact of credential stuffing and common fraud techniques- Documented all frequently asked questions from customers and created communication and response templates for each (created at least 10 unique templates)- Created weekly Cyber Security newsletter with relevant news and articles, sent out to the organization’s Security team