Austin Folck Email & Phone Number

Columbus, Oh, Us

Columbus, Oh, Us

Columbus, Ohio, United States

-Pre and Post Sales Business to Business service with Key and Core National Account clients ranging in size and industry.-Complete Take-Offs utilizing Architectural and M.E.P. documentation to provide accurate material quotation to include lighting and electrical distribution gear. -Delegate to and assist other departments in implementing solutions as material issues arise, ensuring a swift solution.-Closely work with the Account Executive suite on forecasting, strategizing, and driving customer sales/success. -Act as a liaison between the internal project coordination team and clients to ensure goals and objectives are met. - Developed the Account Manager role and assisted leadership in expanding and defining the role.-Maintain an ongoing industry curiosity and education.

Columbus, Ohio, United States

• Organized and assessed customer feedback for continuous internal process improvement.• Audit reported issues from clients/team members and worked with leadership to finalize solutions.• Comprise datasets from internal auditing and structure analytics for production/satisfaction increase.• Provide material/labor quotation for personal/business/facility sized fitness areas.• Participated in the launch of a communication service and worked closely with the website development team to deliver feedback from a user and client perspective.

Columbus, Ohio, United States

• Responsible for leading a team of specialized technicians in the manufacturing of customer specified upholstery items.• Quoted and sold manufactured items to customers from the Automotive, Aviation, and Defense industries, including projects with confidential/sensitive natures. • Worked with customers on selecting materials to meet design specifications.• Interpreted and conveyed meaning behind engineering diagrams to correctly fulfill customer demands.• Managed 13 staff members on multiple and concurrent projects while working to deliver exemplary products in a timely manner.• Managing projects via collaboration with other departments of the business. • Analyzed and reported financial margins accurately and presented a quarterly report to the business’ owners.

-Worked on a contract basis testing a variety of performance vehicles in their infancy. -High performance testing and feedback to project engineering teams at an OEM Level.