Austin Hackett Email & Phone Number

Phoenix, Arizona, US

Phoenix, AZ, US

Hartford, Connecticut, US

• Responsible for managing a book of business with approximately 50,000 medical members and 95,000 dental members with a premium equivalence of 280 million dollars
• Advise my clients both quarterly and annually on the financial disposition of their plan and discuss best options to help mitigate costs
• Partner with my clients to develop both short and long-term strategies in relation to plan design, wellness initiatives, budgetary concerns, political climate and overall member satisfaction
• Maintain and grow excellent working relationships within the producer community to help provide consultative solutions for my clients
• Manage relationships, both internally and externally, to ensure that all administrative needs exceed the set service expectations of both my client and producer

New York, NY, US

• Provide financial analysis and consultation to middle market public and private sector clients regarding rate renewal negotiations, contract reviews, and request for proposals
• Client manager and primary resource for book of business handling daily communications and problem solving for all client and vendor related issues
• Collaborate with consultants on best practices and approaches for all client specific work
• Provide review of financial statements and claims experience from multiple vendors
• Provide proposed budgeting forecasts for annual plan rate renewals

New York, NY, US

• Lead analyst for Pennsylvania’s Office of Long Term Living’s Home and Community Based Services rate-setting process; on-site provider meetings, rate model development, and participation in final stakeholder presentations
• Collaborate with principals and senior consultants on rate development projects for a number of state Medicaid programs, including Pennsylvania, Ohio, and New Mexico
• Provide consulting and project management support to clients regarding the collection, analysis, and reporting of detailed health care data

Bloomfield, CT, US

• Responsible for a book of business containing approximately 40,000 members with a premium equivalence of 150 million dollars
• Analysis of overall case risk, specifically historical claims experience and demographic information, enabling competitive pricing for both self-funded and fully-insured benefit plans
• Participation in case level benefit insight process providing analysis of information which identifies cost drivers and consultative solutions to help mitigate future costs

Bloomfield, CT, US

• Reviewed end-state claim data for monthly claims experience
• Handled contingency reporting for numerous clients on a monthly basis
• Migrated multiple accounts from legacy platform to end-state environment
• Primary resource for Client Managers, Underwriters, and Underwriting Analysts regarding issues pertaining to migrating accounts, claim experience, levels of reporting, and inforce
• Reconciliation of banking/claims on a monthly basis to ensure data integrity
• Efficient communication with various matrix partners