Austin Head work email
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Austin Head personal email
I am a seasoned and innovative business professional with extensive leadership and operations management experience spanning a variety of sectors. Recognized for motivating teams and building strong client relationships, I have a verifiable history of contributing directly to company growth and expansion throughout my career. Professional focal points include complex problem solving, policy creation, employee development, process optimization, team leadership, and client satisfaction and retention. Delivering superior administration on the latter areas of expertise requires utilization of effective communication and interpersonal skills, as well as business acumen, data analysis, project management, and resource management to support efficiency and maximum returns. Colleagues describe me as a progressive, driven, down-to-earth, strategic and managerial expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.
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Manager, Materials TeamLoeb Electric Mar 2023 - PresentColumbus, Oh, Us -
Associate Operations ManagerUpstart Jan 2021 - Jan 2023San Mateo, Ca, Us• Managed, motivated, and mentored 20 credit analysts across multiple product lines in a dynamic, fast-paced environment.• Facilitated consistent delivery of outstanding customer service, as well as accurate fraud detection and timely turnaround of loan applications.• Expanded business 45% by leading over 200 interviews for diverse operations roles across the personal loan, auto refinance, and title administration teams.• Spearheaded company’s diversity initiative for prior service members by launching and leading the Veterans Employee Resource Group.• Collaborated in drafting the Operations Performance Management Guidelines, giving operations managers the tools necessary to successfully coach and develop teams.• Pioneered a project focused on addressing the auto operations team’s biggest areas of opportunity related to team culture, which led directly to exceeding the industry Culture Amp benchmark in 2022.• Oversaw workforce management on the auto operations team including managing the staffing model, tracking time off requests, and scheduling shifts for 75+ associates utilizing Workday and When I Work.• Originated and implemented new hire ramp plan, contributing to an 18% improvement in new hire productivity on the auto operations team. -
Senior Credit AnalystUpstart Aug 2020 - Jan 2021San Mateo, Ca, Us
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Credit AnalystUpstart Aug 2019 - Aug 2020San Mateo, Ca, Us
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Area ManagerAmazon Aug 2018 - Mar 2019Seattle, Wa, Us• Launched new delivery station in Columbus, Ohio; ensured all business functions were operational prior to launch and created detailed policies specific to overnight sortation operations.• Coached and instructed 150+ associates in preparation for peak season, taking on an aggressive volume ramp of 500 to 36,000 units a day in less than two months.• Championed creation and leadership of the associate safety committee to foster a culture of safe working practices that resulted in zero injuries on the overnight sortation shift for over three months.• Improved delivery station defect rate by 95% in one month by using Amazon’s performance management data to educate substandard performing associates and train key roles in supply chain metrics. -
Field Artillery OfficerUnited States Marine Corps Jun 2014 - Jun 2018Washington, Dc, Us• Designed and introduced deployment requirements to create two tailored, six-month training plans that simplified training processes and led to the successful certification of 165 Marine advisors.• Coordinated 20+ weeks of classroom instruction and practical application taught by organizations across the United States to achieve 100% completion of pre-deployment training for 165 Marine advisors.• Ensured compliance with training and readiness requirements for combat preparedness for 23 Marines, passing a comprehensive, high-pressure 72-hour evaluation with 0% remediation.• Established standard operating procedures to bring 300+ Marines into compliance with new high-frequency communications requirements; developed courses to train personnel on new equipment and field testing to set parameters for proper functioning devices.• Overhauled mobilization process standard operating procedure, affecting 100+ Marines and reducing mobilization time by ~90% (14 days to 24 hours). -
Corporate Fellow, Training CoordinatorElite Aerospace Group Jan 2018 - Mar 2018Irvine, California, Us• Supervised the training and development of 200+ employees, ensuring that every employee was in full compliance with aerospace industry standards.• Orchestrated the consolidation and migration of all physical and digital training records to a single database in preparation for transfer to a learning management system.• Revamped and revitalized training policy by implementing Talent LMS, a learning management system that streamlined training across all business functions.
Austin Head Skills
Austin Head Education Details
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Oregon State UniversityInformation Systems
Frequently Asked Questions about Austin Head
What company does Austin Head work for?
Austin Head works for Loeb Electric
What is Austin Head's role at the current company?
Austin Head's current role is Manager at Loeb Electric.
What is Austin Head's email address?
Austin Head's email address is ah****@****art.com
What schools did Austin Head attend?
Austin Head attended Oregon State University.
What skills is Austin Head known for?
Austin Head has skills like Leadership, Emergency Management, Operations Management, Project Management, Personnel Management, Microsoft Office, Leadership Development, Military Experience, Government, Public Speaking, Organizational Leadership, Operational Planning.
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