Austin Hongo
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Austin Hongo Email & Phone Number

Tech Support | Customer Care | at CloudFactory.
Location: Nairobi County, Kenya, Kenya 4 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
CloudFactory.
Role
Tech Support | Customer Care |
Location
Nairobi County, Kenya, Kenya
Company size
2146 employees

Who is Austin Hongo? Overview

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Quick answer

Austin Hongo is listed as Tech Support | Customer Care | at CloudFactory., a company with 2146 employees, based in Nairobi County, Kenya, Kenya. AeroLeads shows a matched LinkedIn profile for Austin Hongo.

Austin Hongo previously worked as Data Analyst at Cloudfactory. and Web Researcher at Cloudfactory. Austin Hongo holds Bachelor'S Degree, Information Technology, Business/Commerce from University Of Nairobi.

Company email context

Email format at CloudFactory.

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CloudFactory.

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Profile bio

About Austin Hongo

I am driven by passion to learn more in everything i do, social and ready to provide my assistance as need arises. Experienced operations manager with a demonstrated history of working in the IT industry. Skilled in Research, Data analysis, Customer Service and Management. Strong operations professional with a Bachelor's degree in Business information technology (BBIT) from The University of Nairobi

Current workplace

Austin Hongo's current company

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CloudFactory.
Cloudfactory.
Tech Support | Customer Care |
kathmandu, central region, nepal
Website
cloudfactory.com
Employees
2146
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4 roles

Austin Hongo work experience

A career timeline built from the work history available for this profile.

Data Analyst

Current
Cloudfactory.

Nairobi, Kenya

Jul 2020 - Present

Technical Support Engineer

Domain Masters

Kenya

  • Managed user accounts, password reset credentials, storage allocations, permissions andaccess rights.
  • Remotely resolved tickets created for support issues, in a timely manner.
  • Liaised with the IT team and followed up with clients via calls to ensure the problems wereresolved.
  • Advised clients on products/services available and offered solutions on the way forwardaccording to their needs.
  • Contributed to the development and streamlining of processes resulting in a 25% increase incustomer satisfaction reviews.
  • Identified hardware and software solutions.
Jan 2018 - Dec 2023

Virtual Assistant | Operations Management

Fiverr

Kenya

Apr 2015 - Sep 2023
Team & coworkers

Colleagues at CloudFactory.

Other employees you can reach at cloudfactory.com. View company contacts for 2146 employees →

DS Dpka Stha Dpka Stha Colleague at Cloudfactory. Bāgmatī, Nepal, Nepal View → SL Sujit Lama Sujit Lama Colleague at Cloudfactory. Kathmandu, Bāgmatī, Nepal, Nepal View → SM Samuel Munara Samuel Munara Colleague at Cloudfactory. Nairobi County, Kenya, Kenya View → CO Calvins Otieno Calvins Otieno Colleague at Cloudfactory. Nairobi County, Kenya, Kenya View → AJ Andrew Jilani Andrew Jilani Colleague at Cloudfactory. Nairobi County, Kenya, Kenya View → MK Maxwell Kipkoech Maxwell Kipkoech Colleague at Cloudfactory. Nairobi County, Kenya, Kenya View → NA Njuguna Allan Njuguna Allan Colleague at Cloudfactory. Roysambu Ward, Nairobi County, Kenya, Kenya View → AA Akhlam Atieno Akhlam Atieno Colleague at Cloudfactory. Nairobi, Nairobi County, Kenya, Kenya View → KK Kelvin Kimathi Kelvin Kimathi Colleague at Cloudfactory. Nairobi County, Kenya, Kenya View → RK Raisab Karki Raisab Karki Colleague at Cloudfactory. Kathmandu, Bāgmatī, Nepal, Nepal View →
1 education record

Austin Hongo education

FAQ

Frequently asked questions about Austin Hongo

Quick answers generated from the profile data available on this page.

What company does Austin Hongo work for?

Austin Hongo works for CloudFactory..

What is Austin Hongo's role at CloudFactory.?

Austin Hongo is listed as Tech Support | Customer Care | at CloudFactory..

Where is Austin Hongo based?

Austin Hongo is based in Nairobi County, Kenya, Kenya while working with CloudFactory..

What companies has Austin Hongo worked for?

Austin Hongo has worked for Cloudfactory., Cloudfactory, Domain Masters, and Fiverr.

Who are Austin Hongo's colleagues at CloudFactory.?

Austin Hongo's colleagues at CloudFactory. include Dpka Stha, Sujit Lama, Samuel Munara, Calvins Otieno, and Andrew Jilani.

How can I contact Austin Hongo?

You can use AeroLeads to view verified contact signals for Austin Hongo at CloudFactory., including work email, phone, and LinkedIn data when available.

What schools did Austin Hongo attend?

Austin Hongo holds Bachelor'S Degree, Information Technology, Business/Commerce from University Of Nairobi.

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