Austin Hooker Email & Phone Number

United States

• Sell various Neurology supplies to new and existing customers while being available as a main pointof contact.
• Work directly with customers to ensure all needs are met from the time the order is placed, until itis delivered.
• Develop quotes and process purchase orders in a timely fashion.
• Work closely with customer service, shipping and management to fulfill orders.
• Help develop EDI order taking platform designed to automate all incoming orders.
• Keep track of… Show more

Orlando, Florida, United States

• Develop and sell licensed products for brands such as Marvel, MLBPA, HBO/Game of Thrones, Kentucky Derby, USPS & More.
• Sold product online, on premise and at large events (i.e. San Diego/NY Comic Con, Disney's D23 Expo, C2E2).
• Developed, built, and maintained our website via Shopify.
• Inspected landing pages, product information and checkout options to verify visual appeal, accuracy and usability.
• Monitored website traffic and customer reviews to evaluate responses to site… Show more
• Monitored website traffic and customer reviews to evaluate responses to site updates.

Middleton, Wisconsin, United States

• Reviewed and processed investigations related to product quality and patient safety.
• Worked with Factory Service/Engineering to coordinate failure analysis on customer returned product.
• Assisted with gathering, compiling, and analyzing complaint trend data, and participated in complaint review board meetings.
• Served as subject matter expert by advising staff and customers and working directly with external agencies throughout audits or to remedy compliance issues.
• Directed… Show more
• Directed and implemented strategic improvement plans to integrate solutions to audit findings and workflow process issues. Show less

Waunakee, Wisconsin, United States

• BRAND DEVELOPMENT 01/2015-02/2017
• Worked closely with one of our licenses to help develop and run their merchandise website, www.shopwafflehouse.com via Shopify.
• Built and maintained the website.
• Managed inventory, set pricing, handled customer service inquiries, assisted in developing product, processed orders, ran social media, and worked special events.
• Set up, work, and take down booths at events.
• Filed royalty reports for Waffle House… Show more BRAND DEVELOPMENT 01/2015-02/2017

Chicago, Illinois, United States

• Setting up, taking down and working promotional events for two of the company's brands, Corona and Pacifico.
• Manage inventory levels of all promotional and event necessary items.
• Assist marketing team with promotional strategies and execute plans to drive traffic to online presence and in store sales.
• Travel to grocery/drug stores to set up displays and maintain inventory levels.
• Produce strategies for promotional set ups in store.
• Executed on-time and under-budget… Show more

Waunakee, Wisconsin, United States

• Traveled to our grocery/drug/retail stores and maintaining/setting up displays for product.
• Worked closely with sales team to help fill existing orders, as well as finding new customers for specific programs.
• Worked with large brands including Disney, NFL, NCAA, MLB etc.
• Loaded and unloaded items from and to shipping containers and vessels.
• Supported safe operations of warehouse order fulfillment and restocking by securing items on pallets and shelves.
• Communicated… Show more