Austin Idziak Email and Phone Number

- Managed inventory to insure shelves remained fully stocked at all times and products were available to buy- Used FIFO to make sure the oldest products were purchased prior to the newer inventory- Provided strong customer service to shoppers insuring a positive customer experience- Built displays to showcase and advertise products to catch the eye of buyers

- Primary head of all operations for the longest continually active fraternity at Michigan State University- Presided recruitment functions that brought our total membership above 140 for the first time ever- Managed and budgeted roughly $50K with the Treasurer to help properly manage our social budget- Worked congruently with the University and Fraternity Council to enroll and uphold new university wide policies- Attended leadership conference in Washington D.C. and Boston on various topics such as problem solving, conflict resolution, safety, and diversity

- Warehoused finished goods in an organized fashion to insure product was in the correct location- Prepared warehouse for physical inventory allowing for better efficiency and fewer errors- Loaded semi-trucks carefully and effectively resulting in customers receiving their products on time and in proper condition- Learned and managed various types of inventory resulting in better understanding of how a warehouse operates

• Augmented efficiency by learning 10+ machines throughout warehouse with intent to be able to step in and guarantee timely production• Operated machines while paying close attention to detail and ensuring high quality products are being produced• Examined products to insure products met Hood Containers’s highest standards of quality• Utilized machinery and tools carefully and according to safety protocol• Guaranteed accurate and on-time orders by working efficiently

• Lead team of 3-4 employees in day-to-day operations to assure smooth transactions between customers while working efficiently• Communicated with exemplary customer service to build relationships with customers to achieve high levels of satisfaction• Trained new employees through new staff onboarding with intent to develop high quality staff• Managed the cash register by using outstanding communication and organization skills, ensuring good customerservice and error-free transactions• Directed nightly closing of store making sure it was appropriately cleaned, cash register was 100% accurate, andproperly locked up at night