-Assist consumers who've lost Medicaid to explore alternative health insurance options-Guide consumers through Healthcare.gov application to aid them in securing qualified health coverage-Attend community events to increase engagement with target demographics

• Wrote content for clients’ webpages and social media to increase leads. • Conducted research to ensure content accurately reflects client’s industry. • Tracked progress of clients’ websites via Google Analytics, gathering accurate information for content strategy

• Collect online OMNI orders according to productivity standards, maintaining engagement outside the physical store• Support OMNI team to meet order goals, leading to improved service for our customers• Assist in unloading freight truck in a timely manner, resulting in full merchandise for optimal consumer experiences • Manage customer service desk to resolve issues with customer returns and exchanges