Austin Jerome Email & Phone Number

Salem, Oregon, United States

-Proficiently handled incoming calls and chats, providing extensive software support to a diverse client base consisting of thousands of dental practices, ensuring prompt and effective issue resolution.-Played a pivotal role in onboarding new customers, ensuring their seamless transition by providing thorough setup assistance and training before the opening of their dental office, thus promoting a positive first experience with the software.-Maintained meticulous records of each customer interaction, including specific timestamps and detailed steps taken, leading to comprehensive and accurate documentation of support.

Salem, Oregon, United States

-Conducted thorough assessments of seedlings, applying species-specific criteria to determine viability and quality, contributing to the overall assessment of seed stock for agricultural purposes.-Maintained impeccable organization of seed inventory comprising over 10,000 seed samples, overseeing the daily influx of hundreds of new samples, enabling efficient retrieval and contributing to the smooth functioning of the lab.-Expertly handled the planting of over 50 different types of seeds using diverse media, following precise species, seasonal, and standardized protocols to ensure accurate germination and growth.

-Directed and managed a team of 3-9 staff members during shifts lasting up to 14 hours, ensuring seamless restaurant operations and maintaining a high standard of guest service.-Demonstrated exceptional problem-solving skills by promptly addressing guest complaints while following company policies and regulations, resulting in consistently positive customer experiences.-Commended for consistently operating shifts within established guidelines for food cost, labor, and other controllables, contributing to the consistent profitability of the business.