Austin Lyles Email & Phone Number
Who is Austin Lyles? Overview
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Austin Lyles is listed as IT Support Specialist III at MITER Brands, a company with 569 employees, based in Bothell, Washington, United States. AeroLeads shows a matched LinkedIn profile for Austin Lyles.
Austin Lyles previously worked as IT Service Desk Tech III at Verathon and Windows System Administrator at Ams Dataserfs, Inc.. Austin Lyles holds Associate'S Degree, Computer Studies from University Of Maryland University College.
Email format at MITER Brands
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About Austin Lyles
I have accumulated nearly a decade of hands-on experience in IT Management and Support roles. My skill set ranges from Networking and Active Directory to Ticketing, Training, and Compliance. Leveraging this comprehensive skill set, I am eager to help private sectors achieve excellence in IT within their organization.I am interested in cloud computing and the potential AI has to offer. I enjoy learning how all of these things operate and work hand in hand with each other.
Austin Lyles's current company
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Austin Lyles work experience
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It Service Desk Tech Iii
Currento Published 15 solution articles in Freshservice knowledge base on resolving complex issues and SOPs; reduced troubleshooting time by 30%.o Created 5 analytics reports in Freshervice; showcased IT service delivery KPI metrics in real-time.o Established foundation of IT asset management with over 900 Windows devices; improved lifecycle replacement time for.
Windows System Administrator
o Maintained 99.9% server uptime by implementing automated monitoring and alert systems that resulted in increased system reliability and reduced downtime.o Imaged over 100 blade servers by developing and implementing consistent imaging process, resulted in uniform server environments and reduced setup time by 40%.
It Support Manager
o Managed service desk operations to deliver high-quality IT support service.o Enabled organization to achieve full compliance by life cycling and imaging hundreds of laptops.o Achieved a 95% customer satisfaction rate by coordinating a service desk team in delivering exceptional IT support.o Reduced troubleshooting time by 20% through streamlined service.
It Support Lead
o Managed maintenance of equipment ensuring 100% uptime.o Spearheaded the creation and training of a Microsoft Teams channel, fostering inter-agency collaboration during the COVID-19 pandemic.
It Support Technician
Resolved service tickets contributing to a 20% increase in productivity.
Desktop Support Technician
Resolved over 1,500 service tickets and imaged 1,200+ computers, enabling seamless operations.
Colleagues at MITER Brands
Other employees you can reach at verathon.com. View company contacts for 569 employees →
Mary Ann Olson
Colleague at Miter Brands
Greater Seattle Area, United States
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Zaira Maugeri
Colleague at Miter Brands
Hoofddorp, North Holland, Netherlands, Netherlands
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Susan M. Dooley
Colleague at Miter Brands
Nashville, Tennessee, United States, United States
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MD
Manon David
Colleague at Miter Brands
Amsterdam, North Holland, Netherlands, Netherlands
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JB
Jim Baksa
Colleague at Miter Brands
Albany, New York Metropolitan Area, United States
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Jake De Vilder
Colleague at Miter Brands
Veenendaal, Utrecht, Netherlands, Netherlands
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BC
Brett C. Miller
Colleague at Miter Brands
Omaha, Nebraska, United States, United States
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JL
Jeffrey Liebold
Colleague at Miter Brands
Everett, Washington, United States, United States
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JG
Jerry Grabowy
Colleague at Miter Brands
Greater Hartford, United States
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Sorcha Ni Fhrighil
Colleague at Miter Brands
Vancouver, British Columbia, Canada, Canada
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Austin Lyles education
Associate'S Degree, Computer Studies
Bachelor Of Arts - Ba, Business Information Systems, 4.0
Frequently asked questions about Austin Lyles
Quick answers generated from the profile data available on this page.
What company does Austin Lyles work for?
Austin Lyles works for MITER Brands.
What is Austin Lyles's role at MITER Brands?
Austin Lyles is listed as IT Support Specialist III at MITER Brands.
Where is Austin Lyles based?
Austin Lyles is based in Bothell, Washington, United States while working with MITER Brands.
What companies has Austin Lyles worked for?
Austin Lyles has worked for Miter Brands, Verathon, Ams Dataserfs, Inc., and Us Army.
Who are Austin Lyles's colleagues at MITER Brands?
Austin Lyles's colleagues at MITER Brands include Mary Ann Olson, Zaira Maugeri, Susan M. Dooley, Manon David, and Jim Baksa.
How can I contact Austin Lyles?
You can use AeroLeads to view verified contact signals for Austin Lyles at MITER Brands, including work email, phone, and LinkedIn data when available.
What schools did Austin Lyles attend?
Austin Lyles holds Associate'S Degree, Computer Studies from University Of Maryland University College.
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