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Austin Lyles Email & Phone Number
IT Support Specialist III
at
MITER Brands
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
IT Support Specialist III
Location
Bothell, Washington, United States
Company size
Who is Austin Lyles? Overview
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Quick answer
Austin Lyles is listed as IT Support Specialist III at MITER Brands, a with 569 employees, based in Bothell, Washington, United States. AeroLeads shows a matched LinkedIn profile for Austin Lyles.
Austin Lyles previously worked as IT Service Desk Tech III at Verathon and Windows System Administrator at Ams Dataserfs, Inc.. Austin Lyles holds Associate'S Degree, Computer Studies from University Of Maryland University College.
Company email context
Email format at MITER Brands
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MITER Brands
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Profile bio
About Austin Lyles
I have accumulated nearly a decade of hands-on experience in IT Management and Support roles. My skill set ranges from Networking and Active Directory to Ticketing, Training, and Compliance. Leveraging this comprehensive skill set, I am eager to help private sectors achieve excellence in IT within their organization.I am interested in cloud computing and the potential AI has to offer. I enjoy learning how all of these things operate and work hand in hand with each other.
Current workplace
Austin Lyles's current company
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Miter Brands
7 roles
Austin Lyles work experience
A career timeline built from the work history available for this profile.
It Service Desk Tech Iii
o Published 15 solution articles in Freshservice knowledge base on resolving complex issues and SOPs; reduced troubleshooting time by 30%.o Created 5 analytics reports in Freshervice; showcased IT service delivery KPI metrics in real-time.o Established foundation of IT asset management with over 900 Windows devices; improved lifecycle replacement time for the company from 6 months to 2 months.
Windows System Administrator
o Maintained 99.9% server uptime by implementing automated monitoring and alert systems that resulted in increased system reliability and reduced downtime.o Imaged over 100 blade servers by developing and implementing consistent imaging process, resulted in uniform server environments and reduced setup time by 40%.
Apr 2024 - Aug 2024
It Support Manager
o Managed service desk operations to deliver high-quality IT support service.o Enabled organization to achieve full compliance by life cycling and imaging hundreds of laptops.o Achieved a 95% customer satisfaction rate by coordinating a service desk team in delivering exceptional IT support.o Reduced troubleshooting time by 20% through streamlined service request processes.
Aug 2021 - Dec 2023
It Support Lead
o Managed maintenance of equipment ensuring 100% uptime.o Spearheaded the creation and training of a Microsoft Teams channel, fostering inter-agency collaboration during the COVID-19 pandemic.
May 2018 - Aug 2021
It Support Technician
Resolved service tickets contributing to a 20% increase in productivity.
May 2016 - May 2018
Desktop Support Technician
Resolved over 1,500 service tickets and imaged 1,200+ computers, enabling seamless operations.
Apr 2014 - May 2016
Team & coworkers
Colleagues at MITER Brands
Other employees you can reach at verathon.com. View company contacts for 569 employees →
TP
Thomas P. Little
Colleague at Miter BrandsGreater Philadelphia, United States
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DH
Dennis Hill
Colleague at Miter BrandsBoise Metropolitan Area, United States
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TK
Tony Kiriposki Ba,Rrt
Colleague at Miter BrandsGreater Philadelphia, United States
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MP
Melissa Presley
Colleague at Miter BrandsSarasota, Florida, United States
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JL
Julie Le Jeune
Colleague at Miter BrandsNantes, Pays De La Loire, France
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DT
Daniel Tardie
Colleague at Miter BrandsMadison, Wisconsin, United States
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BS
Brandon S.
Colleague at Miter BrandsDurham, North Carolina, United States
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CC
Cheryl Crawford
Colleague at Miter BrandsSnohomish, Washington, United States
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JC
Justin Carroll
Colleague at Miter BrandsVancouver, British Columbia, Canada
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DE
Daniel E.
Colleague at Miter BrandsWickliffe, Ohio, United States
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Thomas P. Little
Colleague at Miter BrandsGreater Philadelphia, United States
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DH
Dennis Hill
Colleague at Miter BrandsBoise Metropolitan Area, United States
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TK
Tony Kiriposki Ba,Rrt
Colleague at Miter BrandsGreater Philadelphia, United States
View →
MP
Melissa Presley
Colleague at Miter BrandsSarasota, Florida, United States
View →
JL
Julie Le Jeune
Colleague at Miter BrandsNantes, Pays De La Loire, France
View →
DT
Daniel Tardie
Colleague at Miter BrandsMadison, Wisconsin, United States
View →
BS
Brandon S.
Colleague at Miter BrandsDurham, North Carolina, United States
View →
CC
Cheryl Crawford
Colleague at Miter BrandsSnohomish, Washington, United States
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JC
Justin Carroll
Colleague at Miter BrandsVancouver, British Columbia, Canada
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DE
Daniel E.
Colleague at Miter BrandsWickliffe, Ohio, United States
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2 education records
Austin Lyles education
Associate'S Degree, Computer Studies
Bachelor Of Arts - Ba, Business Information Systems, 4.0
FAQ
Frequently asked questions about Austin Lyles
Quick answers generated from the profile data available on this page.
What company does Austin Lyles work for?
Austin Lyles works for MITER Brands.
What is Austin Lyles's role at MITER Brands?
Austin Lyles is listed as IT Support Specialist III at MITER Brands.
Where is Austin Lyles based?
Austin Lyles is based in Bothell, Washington, United States while working with MITER Brands.
What companies has Austin Lyles worked for?
Austin Lyles has worked for Miter Brands, Verathon, Ams Dataserfs, Inc., and Us Army.
Who are Austin Lyles's colleagues at MITER Brands?
Austin Lyles's colleagues at MITER Brands include Thomas P. Little, Dennis Hill, Tony Kiriposki Ba,Rrt, Melissa Presley, and Julie Le Jeune.
How can I contact Austin Lyles?
You can use AeroLeads to view verified contact signals for Austin Lyles at MITER Brands, including work email, phone, and LinkedIn data when available.
What schools did Austin Lyles attend?
Austin Lyles holds Associate'S Degree, Computer Studies from University Of Maryland University College.
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