Austin Lyles
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Austin Lyles Email & Phone Number

IT Support Specialist III at MITER Brands
Location: Bothell, Washington, United States 7 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
IT Support Specialist III
Location
Bothell, Washington, United States
Company size

Who is Austin Lyles? Overview

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Quick answer

Austin Lyles is listed as IT Support Specialist III at MITER Brands, a company with 569 employees, based in Bothell, Washington, United States. AeroLeads shows a matched LinkedIn profile for Austin Lyles.

Austin Lyles previously worked as IT Service Desk Tech III at Verathon and Windows System Administrator at Ams Dataserfs, Inc.. Austin Lyles holds Associate'S Degree, Computer Studies from University Of Maryland University College.

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Email format at MITER Brands

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MITER Brands

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Profile bio

About Austin Lyles

I have accumulated nearly a decade of hands-on experience in IT Management and Support roles. My skill set ranges from Networking and Active Directory to Ticketing, Training, and Compliance. Leveraging this comprehensive skill set, I am eager to help private sectors achieve excellence in IT within their organization.I am interested in cloud computing and the potential AI has to offer. I enjoy learning how all of these things operate and work hand in hand with each other.

Current workplace

Austin Lyles's current company

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MITER Brands
Miter Brands
IT Support Specialist III
Tacoma, WA, US
Website
Employees
569
AeroLeads page
7 roles

Austin Lyles work experience

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It Service Desk Tech Iii

Current

Bothell, Washington, United States

o Published 15 solution articles in Freshservice knowledge base on resolving complex issues and SOPs; reduced troubleshooting time by 30%.o Created 5 analytics reports in Freshervice; showcased IT service delivery KPI metrics in real-time.o Established foundation of IT asset management with over 900 Windows devices; improved lifecycle replacement time for.

Aug 2024 - Present

Windows System Administrator

Redmond, Washington, United States

o Maintained 99.9% server uptime by implementing automated monitoring and alert systems that resulted in increased system reliability and reduced downtime.o Imaged over 100 blade servers by developing and implementing consistent imaging process, resulted in uniform server environments and reduced setup time by 40%.

Apr 2024 - Aug 2024

It Support Manager

Tacoma, WA

o Managed service desk operations to deliver high-quality IT support service.o Enabled organization to achieve full compliance by life cycling and imaging hundreds of laptops.o Achieved a 95% customer satisfaction rate by coordinating a service desk team in delivering exceptional IT support.o Reduced troubleshooting time by 20% through streamlined service.

Aug 2021 - Dec 2023

It Support Lead

Boston, Massachusetts, United States

o Managed maintenance of equipment ensuring 100% uptime.o Spearheaded the creation and training of a Microsoft Teams channel, fostering inter-agency collaboration during the COVID-19 pandemic.

May 2018 - Aug 2021

It Support Technician

Sumter, South Carolina, United States

Resolved service tickets contributing to a 20% increase in productivity.

May 2016 - May 2018

Desktop Support Technician

Sumter, South Carolina, United States

Resolved over 1,500 service tickets and imaged 1,200+ computers, enabling seamless operations.

Apr 2014 - May 2016
Team & coworkers

Colleagues at MITER Brands

Other employees you can reach at verathon.com. View company contacts for 569 employees →

2 education records

Austin Lyles education

FAQ

Frequently asked questions about Austin Lyles

Quick answers generated from the profile data available on this page.

What company does Austin Lyles work for?

Austin Lyles works for MITER Brands.

What is Austin Lyles's role at MITER Brands?

Austin Lyles is listed as IT Support Specialist III at MITER Brands.

Where is Austin Lyles based?

Austin Lyles is based in Bothell, Washington, United States while working with MITER Brands.

What companies has Austin Lyles worked for?

Austin Lyles has worked for Miter Brands, Verathon, Ams Dataserfs, Inc., and Us Army.

Who are Austin Lyles's colleagues at MITER Brands?

Austin Lyles's colleagues at MITER Brands include Mary Ann Olson, Zaira Maugeri, Susan M. Dooley, Manon David, and Jim Baksa.

How can I contact Austin Lyles?

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What schools did Austin Lyles attend?

Austin Lyles holds Associate'S Degree, Computer Studies from University Of Maryland University College.

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