Austin Tran Email & Phone Number

Austin, Tx, Us

• Lead high-value engagements with top prospects across Central Texas and Dallas-Fort Worth Regions, conducting 50–100 outbound calls daily to convert qualified leads into enrolled students for premier cybersecurity training program.• Optimize lead management and conversion processes using HubSpot CRM, tracking sales pipeline and ensuring high engagement through personalized follow-ups, resulting in consistent achievement of weekly enrollment targets.• Conduct detailed consultations with prospective students, providing expert guidance on cybersecurity career pathways and training options, leveraging hands-on knowledge from SOC Analyst training, including tools like Next-Gen Firewall, SIEM, Enterprise XDR, and ASM.• Support company’s mission of developing cybersecurity talent by actively participating in webinars and admissions events, offering program insights and fostering long-term relationships to maximize enrollment opportunities.• Drive key performance metrics by converting leads into enrolled students, leveraging understanding of cybersecurity practices and industry demands, while collaborating with cross-functional teams to refine outreach strategies.• Enhance subject matter expertise through SOC training and hands-on exposure to cutting-edge cybersecurity technologies, using this experience to effectively articulate value of company’s offerings and secure high enrollment rates.Tools trained on include Next-Gen Firewall, Enterprise XDR, SIEM, ASM, Email & Ticketing• Next -Gen Firewall = Fortinet• XDR (Endpoint Detection Response) = Crowdstrike + Sentinel One• SIEM (Security Information and Event Management) = Splunk + IBM QRadar• ASM (Asset Management) = Tenable, Acunetix, Armis• Email & Ticketing = Proofpoint, TheHive, Jira SoftwareCertifications Obtained: CompTIA Security+

Round Rock, Texas, United States

• Expanded ISG opportunity pipelines by increasing collaboration with technical resources, driving consistent growth in storage, software, and service subscriptions, while contributing to total quarterly revenue of $2.5M.• Scaled Premier Pages to streamline automated purchasing for wider client base, enhancing efficiency and generating higher recurring revenue through seamless customer experience.• Achieved 187% of quarterly revenue goals by retaining and growing existing client accounts, focusing on upselling and cross-selling ISG and CSG solutions to meet business needs.• Earned #1 Super Team Rep of Quarter award two times for surpassing sales targets and delivering exceptional account management, contributing to team's overall success.Quarterly Attainments + Awards• Q2 FY23 115.54% - $5,427,794 Revenue• Q3 FY23 141.33% - $2,131,482 Revenue• Q4 FY23 140.63% - $2,637,944 Revenue• Q1 FY24 203.24% (#1 - Super Team Rep of the Quarter) - $3,339,862 Revenue• Q2 FY24 277.40% (#1 - Super Team Rep of the Quarter) - $4,575,510 Revenue• Q3 FY24 184.75% - $3,709,387 Revenue

Round Rock, Texas, United States

• Oversaw high-value deals within CSG, identifying and capitalizing on opportunities for enterprise growth, driving significant revenue increases while expanding service offerings and ensuring long-term client retention.• Spearheaded introduction and adoption of Premier Pages, standardizing recurring purchases for small business clients, streamlining procurement processes, and enhancing overall customer experience, leading to improved sales efficiency.• Surpassed daily revenue targets of $20,000 and achieved quarterly revenue goals of $1.4M by delivering tailored solutions focused on CSG products, while strategically cross-selling enterprise services to meet evolving client needs.• Earned prestigious President’s Club award for Q1–Q4 FY22 and twice recognized as #1 Super Team Rep of Quarter for outstanding performance in exceeding sales targets, client management, and revenue generation.Quarterly Attainments + Awards• Q2 FY22 163.09% - $2,451,770 Revenue• Q3 FY22 178.78% (#1 - Super Team Rep of the Quarter) - $2,918,549 Revenue• Q4 FY22 264.37% (#1 - Super Team Rep of the Quarter) - $3,468,831 Revenue > President's Club for Q1-Q4 FY22• Q1 FY23 196.07% - $2,709,485 Revenue

Round Rock, Texas Area

• Cultivated strong relationships with existing customers and revived dormant accounts through targeted prospecting, including cold calling, resulting in significant expansion of customer base and new revenue streams.• Collaborated closely with technical experts to develop and implement complex customer solutions, ensuring tailored approaches that addressed specific client needs and boosted overall satisfaction.• Consistently exceeded daily revenue target of $18,000 and quarterly goal of $1.2M by adapting sales strategies to meet changing client demands, driving both short-term wins and long-term growth within small business segment.• Achieved multiple top-performer awards, including 4x Platinum #1 Rep of Quarter, 2x Gold #1 Rep of Quarter, 1x Emerald #5 Rep of Quarter, and earned President's Club award for Q1-Q4 FY20 for exceptional sales performance.Quarterly Attainments + Awards• Q3 FY19 213.68% (Platinum #1) - $671,067 Revenue• Q4 FY19 159.79% - $895,111 Revenue• Q1 FY20 222.84% (Gold #2) - $1,473,635 Revenue• Q2 FY20 212.89% (Gold #2) (Team of the Quarter) - $1,706,009 Revenue• Q3 FY20 220.97% (Platinum #1) - $2,348,039 Revenue• Q4 FY20 301.53% (Platinum #1) - $3,325,206 Revenue > President's Club for Q1-Q4 FY20• Q1 FY21 207.57% (Platinum #1) (Team of the Quarter) - $2,324,323 Revenue• Q2 FY21 135.27% (Team of the Quarter) - $2,051,918 Revenue• Q3 FY21 189.22% (Team of the Quarter) - $2,413,556 Revenue• Q4 FY21 184.23% (Emerald #5)(Team of the Quarter) - $2,544,057 Revenue• Q1 FY22 205.57% (Team of the Quarter) - $2,463,158 Revenue

Austin, Texas, United States

Bryan/College Station, Texas Area

• Provided networking and desktop support on Microsoft Windows 10 and Mac OS X• Performed mainframe and account maintenance tasks ensuring proper functionality on all systems• Administered technical assistance to customers on inbound telephone tech support calls• Supervise a team by distributing tasks to operate and managed time shifts to account for the team and department needs

Bryan/College Station, Texas Area

• Held informational sessions on campus to promote the service the company offered• Using guerilla marketing tactics, the team reached the quotas to continue steady onsite growth• Amended the sales pitch to reach a broader audience which increased customer growth by 30%• Ensured the safe and timely distribution of product; as well as streamlining the process to save time

• Oversaw facility operations, appearance, cleanliness, and safety• Organized employees’ schedules and client appointments• Managed facility’s inventory and supplies

Bachelor Of Science, Industrial Distribution

Activities and Societies: Philippine Student Association, Vietnamese Student Association, Professional Association for Industrial.

Dual Credit / Continued Education

High School

Activities and Societies: National Honor Society, VEX and FRST Robotics Team, Green Team, Globetrotters, Dual Credit Student