My goal is to further my career in Management Information Systems to develop hands on technological services. Also work in the business field involving IT implementations gaining new knowledge while also innovating and coming up with new ideas to help a company or firm.
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System EngineerStratum Networks, Inc.Glen Burnie, Md, Us -
Senior System EngineerSaic Mar 2024 - PresentReston, Va, UsDuties:- Performs technical planning, high level and detailed requirements definition, test planning and execution (to include use cases, test procedures and test data), software systems integration, and technical support for software systems and subsystems.- Total software system product may include concept design, test, installation, operation, maintenance and disposal.- Complete understanding and wide apolication of technical princidles, theories, and concents in the field.- General knowledge of other related disciplines. Receives assignments in the form of objectives and establishes goals to meet outlined objectives.- Participate in scrum meetings and familiar with development in an agile environment -
Software EngineerMicrosoft Jul 2022 - Mar 2024Redmond, Washington, UsExperience leading a shift or acting as a natural escalation point on a team- Strong experience working with PowerShell, Office 365 (O365), Azure, Teams, and Sharepoint- Strong experience in diagnosing faults in complex online services- Familiarity and demonstrated experience with SaaS and software design- Experience with network tracing and troubleshooting (Wireshark and Netmon)- Demonstrated expertise in Windows architecture- Proficiency with one or more general purpose programming languages and/or scripting languages (C++, C#, Java, PowerShell, Python, JavaScript, etc.)- Solid understanding and proven experience with tools such as Process Monitor, Performance Monitor, Event Viewer, and other server monitoring tools to troubleshoot server software as well as network issues-Ability to work 24x7x365 across a myriad of shifts on site -
Data Center TechnicianAmazon Web Services (Aws) Feb 2022 - Jul 2022Seattle, Wa, Us• Troubleshoot and solve a range of data center infrastructure issues including, but not limited to: hardware, fiber, networking• Familiarity with:· IT Hardware and concepts· RAID, SAN, x86 Architecture, SCSI· Command Line Interface· Boot Process· File Systems· Network device and protocol configuration· Directory Structure·Performance Management/Troubleshooting·Base Operating System Install·Scripting: Python, Bash·Core OS Services: ssh, telnet, ftp, dns, dhcp,·Networking·Protocols·Copper and Fiber Optic Testing and Cabling Standards -
Queue CoordinatorMission First, Inc. Dec 2020 - Jul 2022Columbia, Maryland, Us• Working the backend of a computer software system to Monitor and support ticket functions• Provide technical assistance and telephonic support for Remote Monitoring to Intel Customers.• Maintain documentation of problems and meet Service Level Agreement Requirements.• Technical assistance and support for Workflow Management services• Review, assign, reconcile, and support the management of tickets throughout a network lifecycle• Help coordinate with IT service providers and communicate outages and plans for recovery• Collaborating with clients or employers, and other team members on delegating tasks to appropriate team members. -
Access Control SpecialistAmentum Aug 2020 - Feb 2021Chantilly, Virginia, Us• Monitoring and controlling access in and out of NSA by ensuring positive personnel identification • Distribute keys to authorized personnel • Assist personnel with directions to various locations• Observe, document and report through information security computer systems • Maintain a delicate balance of customer focus and security • Required integrity of physical and technical security -
It Consultant And Account ExecutiveKonica Minolta Business Solutions U.S.A., Inc. Aug 2019 - Aug 2020Ramsey, Nj, Us• Integrated (ECM)Enterprise content management file system to an organizations database with security, Role-based Access, Encryption, and Google-like, Retrieve, Multi-Source• Collaborated with companies to improve productivity through the concepts of cloud with Storage, Disk, Volume, Archival, Backup, Retention• Ability to adapt and prioritize work independently in a dynamic environment• Demonstrated the impact and value of our technology solutions to key decision makers• Conducted relationship management, email integration, analyze documents/reports with data/Content, Versioning, and Classification with CRM database. -
Host And Server AssistantGenghis Grill Jul 2018 - Jan 2020Irving, Texas, Us• Responsible for greeting guests at the door with proper Genghis Introduction• Seat and presents clean menus to guests in a friendly and professional manner• Presents clean menus to guests and inform specials on that day • Clean tables, taking plates, utensils to the appropriate tables• Help waiters and waitresses bring food out to a table, restock on supplies needed -
Relevant Information TechnologyDelaware State University Aug 2016 - Jun 2019Dover, De, UsTECHNICAL SKILLS Languages: Python| Visual Basics Tools and Software: SAP/ERP | Microsoft Access Database Operating Systems: Window XP, 7, 8 and 10 RELEVANT INFORMATION TECHNOLOGY PROJECTS SAP ERP Master Data Configuration • Learning the basics of GBI configuration enterprise structure, configure the business rules and parameters, set up necessary master data and testing the processes.Microsoft Access Database • Creating data tables containing different information to connecting them to find relationships and queries, identifying the primary keys, and analyzing the performance through forms and reportsVisual Basics • Conducting programming in Windows environment, constructing object-oriented themes from VB.NET, three-tier architecture, basics of ADO.NET, and web programming fundamentals. Python • Implementing coding commands to interact with scribble bot to do certain task, work with algorithms, and operating systems, programming structures including decisions, and loops. -
Relevant Business InformationDelaware State University Aug 2016 - Jun 2019Dover, De, UsBusiness Law | Spring 2018 Learned the legal system with particular emphasis upon the public, private, and regulatory environments that affect individuals and organizations. Ethical, international and other external influences on the organization and analyzed it in a legal context. Understood the different contracts in an organization that can be conducted internally and externally. Strategic Management | Spring 2019 Emphasis is on modern management theories, principles and techniques of successful organization, management and operation of business activities. Hands-on experience in crafting business strategy, reasoning carefully about strategic options, using what-if analysis to evaluate action alternatives, and making sound strategic decisions. Presented business position, its long-term direction, its resources and competitive capabilities, the caliber of its strategy, and its opportunities for gaining sustainable competitive advantage.Managerial Finance | Spring 2019 Learned concepts of time value of money, asset valuation, risk and return paradigm, capital budgeting, financing, and payout decisions, and derivatives. Value bonds and stocks, estimate asset returns according to their risk characteristics, choose projects that maximize shareholder's wealth using a wide range of analytical tools. -
Account Representative(Intern)Spring Strategies Inc May 2018 - Aug 2018Knoxville, Tennessee, UsLearning and implementing sales an marketing techniques in the business.Self-Management skills to be more productive and communicating clearly Campaign Product Knowledge Effective Customer Engagement Skills Small group management skills/Training and team development skillsInterviewing & recruiting skills/office & administrative responsibilities conducting business travel/attend conferences & client trainingsHuman resource skills/Business finance -
Shift LeadTropical Smoothie Cafe May 2016 - Aug 2017Atlanta, Ga, UsShift Leader for certain adjustment times/Chief or Cook• Create and supply smoothies to a costumer • Work collaboratively with team to prepare meals• Analyze and guide new employees• Adapted job responsibilities to fill needs and improve customer service -
CashierFive Below Jun 2014 - Feb 2015Cashier/Stock supplier • Rendered excellent customer service while answering questions and directing customers to cashier to complete check-out• Organize and arrange products according to company merchandising standards• Assured all products met company pricing guidelines
Austin Mason Skills
Austin Mason Education Details
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Delaware State UniversityManagement Information Systems/Erp
Frequently Asked Questions about Austin Mason
What company does Austin Mason work for?
Austin Mason works for Stratum Networks, Inc.
What is Austin Mason's role at the current company?
Austin Mason's current role is System Engineer.
What schools did Austin Mason attend?
Austin Mason attended Delaware State University.
What skills is Austin Mason known for?
Austin Mason has skills like Leadership, Information Technology, Consulting, Public Speaking, Sales, Microsoft Powerpoint, Troubleshooting, Communication, Visual Basic, Microsoft Office, Microsoft Word, Java.
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