Matthew Austin

Matthew Austin Email and Phone Number

Chief Marketing, Digital, and Information Officer @ Emler Swim School
Matthew Austin's Location
Dallas-Fort Worth Metroplex, United States, United States
Matthew Austin's Contact Details

Matthew Austin personal email

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About Matthew Austin

I offer an exceptional record of success in the management of global strategy, innovation, customer insight, and customer experience operations, with a consistent history of improving quality, delivering new products and services, identifying opportunities, and increasing customer satisfaction, engagement, and retention to drive dramatic revenue growth. My areas of special expertise include launching new programs, accelerating growth, guiding transformational efforts, and utilizing data to facilitate change. I excel at building and leading top-performing teams, introducing the use of advanced analytics and predictive modeling, and formulating strategies to enhance the understanding of consumer behavior.CAREER HIGHLIGHTS• Established the Retail Strategy & Innovation team leading 3 functions and delivering over 25 projects in the 1st year driving revenue, cost savings, efficiencies, rep knowledge and NPS.• Developed Samsung’s retail strategy identifying key pillars for growth, must win big bets, measurable KPI’s and ensured alignment of all retail projects.• Designed and deployed a business intelligence suite of tools leveraging advanced analytics to drive growth for retail partners across the globe.• Achieved more than 30% sales growth by creating a personal shopper program at Fry’s stores.• Facilitated 10% growth within 7-Eleven stores for PepsiCo with insights driven customer solutions.• Saved $5M per year by initiating a formal Pack, Price, and Promotion methodology.• Built a data warehouse and custom field tools to drive sales for a $7B business.

Matthew Austin's Current Company Details
Emler Swim School

Emler Swim School

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Chief Marketing, Digital, and Information Officer
Matthew Austin Work Experience Details
  • Emler Swim School
    Chief Marketing Officer | Chief Digital & Information Officer
    Emler Swim School Dec 2024 - Present
    Dallas, Texas, Us
  • Fossil Group, Inc.
    Vice President Global Ecommerce
    Fossil Group, Inc. Jan 2024 - Dec 2024
    Richardson, Texas, Us
  • Fossil Group, Inc.
    Sr. Director Americas Ecommerce
    Fossil Group, Inc. Jan 2023 - Apr 2024
    Richardson, Texas, Us
  • Fossil Group, Inc.
    Sr. Director, Global Digital Strategy
    Fossil Group, Inc. Oct 2021 - Jan 2023
    Richardson, Texas, Us
  • Jcpenney
    Sr. Director, Marketing Strategy & Analytics
    Jcpenney Feb 2020 - Oct 2021
    Plano, Texas, Us
  • Jcpenney
    Sr. Director, Ecommerce Strategy, Acquisition/Retention And Enterprise Fulfillment
    Jcpenney 2019 - 2020
    Plano, Texas, Us
  • Jcpenney
    Sr. Director, Corporate Strategy & Transformation
    Jcpenney 2018 - 2019
    Plano, Texas, Us
    I oversee the merchandising strategy and transformation office functions.  I lead a team of 10 associates driving the top change initiatives in the organization and develop go forward merchandising strategies. Partnering with the Chief Transformation Officer to drive organizational transformation across multiple business areas. In addition I support specific transformation projects within Omnichannel and Price & Promotion.
  • Samsung Electronics America
    Sr. Director, Retail Strategy & Innovation
    Samsung Electronics America 2014 - 2018
    Ridgefield Park, Nj, Us
    I oversaw retail strategy and insight, retail innovation, and retail technology solution development functions for this global electronics company’s U.S. business. I supervised 5 employees plus contractors and vendor personnel as needed, and administered multiple budgets up to $15M. I created annual retail strategies and success drivers, prioritized projects, and directed innovation initiatives for the complete portfolio of products. I also led store, merchandising, and training activities, identified strategic opportunities, and guided pilot programs to drive brand awareness, expand footprint, and increase consumer touchpoints. My role included developing partnerships with retailers, spearheading efforts to optimize analysis, design, headcount assessment, and guiding change management efforts. In addition, I managed internal and external strategic communications and messaging.Selected Accomplishments:• Created a new training program, with live events in 10 cities. Trained 6,000 representatives. Program also created content that was shared digitally to 70,000+ store reps.• Led a full reorganization of the retail team. Identified capabilities and gaps, created a structure to better support internal and external stakeholders, and designed clear career pathing.• Established a wearables-only mini-store at the Herald Square Macy’s that led to the inclusion of wearable devices at more than 200 Macy’s watch departments nationwide and 30 city labor tests.• Developed the Samsung Voice staff suggestion program for 3,000 field employees, resulting in 10 new corporate strategies implemented in the past year.
  • Pepsico
    Director, Customer Strategy & Shopper Insight
    Pepsico 2011 - 2014
    Purchase, New York, Us
    I was promoted to steer vital transformational growth opportunities with retailers for this beverage giant. I oversaw shopper-centric marketing and innovation, consumer attitudinal and behavioral purchasing, and targeted packaging and promotions strategic planning and initiatives. My responsibilities also included leading analytics-based activities such as predictive modeling, digital A/B testing, and choice-based conjoint and creating insights to guide consumer product choices through the understanding of shopper behaviors. Selected Accomplishments:• Developed new tools and data analyses to evaluate and improve 7-Eleven store layouts, business planning, and promotions.• Led a corporate-wide data evaluation to create new products for specific consumer groups, which resulted in new flavor profiles and product concepts.
  • Pepsico
    Director, International Customer Insights
    Pepsico 2006 - 2011
    Purchase, New York, Us
    During this time I was selected to create and launch the customer insights Center of Excellence, supporting all products and customers worldwide, outside of North America. I was responsible for strategic vision, prioritization, solution development, and business alignment, and I also sold insight-based solutions to customer senior executives. I developed and conducted sales team training,created custom solutions for Walmart, Carrefour, Yum! Brands, 7-Eleven, and other retailers, and set the standard and provided support for 150 associates worldwide.Selected Accomplishments:• Promoted from Senior Manager to Director based on superior performance.• Lead Global Insights Summits and designed a global web portal to facilitate best practices sharing.• Initiated field training in the areas of category management, insight, and sales.• Drove business growth and reduced costs by developing new analysis tools.
  • Pepsico
    Business Intelligence Manager, Pepsico Walmart Team
    Pepsico 2003 - 2006
    Purchase, New York, Us
    In my first role with PepsiCo, I developed sales tools to aid more than 150 account and regional sales managers make accurate, insight-based decisions that supported growth in the $7B Walmart business.Selected Accomplishments:• Engineered and deployed a critical data warehouse.• Formulated a methodology for automating sales reports and improving decision-making.
  • Ibm (Formerly Pricewaterhousecoopers)
    Level Ii Consultant
    Ibm (Formerly Pricewaterhousecoopers) 2000 - Jan 2003
    Armonk, New York, Ny, Us
    In my first job out of college I designed, coded and trouble shot software programs. I supported large SAP system implementations and developed support resources. This role gave me a strong analytical foundation.

Matthew Austin Skills

Business Analytics Category Management Consumer Insights Customer Insight Analytics Business Intelligence Pricing Strategy Revenue Management Customer Analytics Product Innovation Sql Vba Sql Server Management Strategic Planning For Growth Strategy Cross Functional Team Leadership Competitive Analysis Shopper Marketing Marketing Crm Marketing Strategy Leadership Consumer Products Sales Customer Relationship Management Retail Sales Business Innovation Innovation Management Customer Driven Innovation Strategy Implementation Channel Strategy Retail Displays Retail Site Selection Retail Technology Management Technology Evaluation Strategic Communications Internal And External Communications Consumer Electronics Consumer Package Goods Shopper Strategic Leadership Thought Leadership Organizational Leadership Project Management Customer Engagement Program Management Consumer Behavior Business Development Digital Strategy E Commerce Business Transformation Customer Acquisition Customer Retention Order Fulfillment

Matthew Austin Education Details

  • Texas Tech University
    Texas Tech University
    Management Information Systems
  • Duke Executive Leadership Training
    Duke Executive Leadership Training
  • Duarte “Visual Story” Presentation Skills
    Duarte “Visual Story” Presentation Skills
  • Nacs Leadership Executive Program At Cornell
    Nacs Leadership Executive Program At Cornell

Frequently Asked Questions about Matthew Austin

What company does Matthew Austin work for?

Matthew Austin works for Emler Swim School

What is Matthew Austin's role at the current company?

Matthew Austin's current role is Chief Marketing, Digital, and Information Officer.

What is Matthew Austin's email address?

Matthew Austin's email address is ma****@****ail.com

What is Matthew Austin's direct phone number?

Matthew Austin's direct phone number is +142561*****

What schools did Matthew Austin attend?

Matthew Austin attended Texas Tech University, Duke Executive Leadership Training, Duarte “visual Story” Presentation Skills, Nacs Leadership Executive Program At Cornell.

What skills is Matthew Austin known for?

Matthew Austin has skills like Business Analytics, Category Management, Consumer Insights, Customer Insight, Analytics, Business Intelligence, Pricing Strategy, Revenue Management, Customer Analytics, Product Innovation, Sql, Vba.

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