Austin Messer Email and Phone Number

Adaptive product leader and Unicorn PLM with 15+ years in enterprise communications, specializing in unified communications, contact center, and customer engagement. I combine hands-on leadership with strategic vision to drive hyper-growth in B2B SaaS. Key achievements include strategic partnership development with Amazon, Twilio, Cisco, Five9, Avaya, Ujet and Zoom. 10+ years leading Product Management in strategic growth initiatives and global expansion into 100+ countries, increasing cloud revenue from 10M ARR to 200M in 2022. Leader of cross-functional initiatives to drive organizational excellence and established a Product Management Center of Excellence and Operations by implementing Lean-Agile frameworks that accelerated innovation and product delivery.🚀 Proven Track Record of Product Leadership: With over a decade of experience, I've led teams through execution and success in steering product vision and strategy within the B2B SaaS landscape. This journey culminated in a staggering hyper-growth phase from 2016 to 2021. 💼 Strategic Platform Partnerships: Over the course of six years, I cultivated strategic platform partnerships, spearheading co-development and go-to-market initiatives with industry giants such as Amazon, Twilio, Cisco, and Zoom. These collaborations not only expanded our market reach but also fueled innovation and customer value.🌍 Global Expansion and Market Penetration: Through strategic initiatives, we expanded our global presence across multiple AWS regions, Azure EU and UK, catapulting SaaS penetration into over 100 countries. This effort drove a huge surge in Cloud seats which led to 80% of total revenue in 2021, up from just 10% in 2016 (<10M), demonstrating our ability to scale and capture market share effectively.🏆 Established Product Management Center of Excellence: Recognizing the need for organizational maturity, I pioneered the establishment of a Product Management Center of Excellence. Through the implementation of a Lean-Agile framework that streamlined processes but also accelerated innovation and product delivery timelines.Feel free to stop and say hi!