Austin Milne Email & Phone Number

At 7shifts, a leading team management platform for restaurants, I played a key role in transforming user experiences and functionality across multiple teams, including Communications, Integrations, Platform, and Foundations (Core).• Collaborated closely with product teams to define design needs, conduct user research, and translate technical requirements.• Led the design efforts for diverse projects, encompassing enhancements in security, messaging, tasks, login systems, permissions, integrations, data mapping, developer tools, and designed a consolidated app marketplace.Skills: Wireframing, Prototyping, User Research, User Flows, User-Centered Design, Interaction Design, Product Strategy, Problem Solving, Leadership, Collaboration, Communication

As the design leader at Curbie, a pioneering online platform for buying, selling, and trading vehicles in Canada, I played a pivotal role in transforming the used vehicle purchasing landscape. This involved improving customer-facing websites and internal admin panels.• Conducted comprehensive user research to understand the needs of both buyers and sellers, as well as the operational requirements for running a used vehicle dealership• Mentored a junior designer, fostering a collaborative work environment that nurtured creativity and growth• Established a product process for effective stakeholder communication, ensuring alignment throughout the development lifecycle• Created a scalable and reusable design system, contributing to consistency and efficiency in design workflows• Set up the design department for scalability, ensuring it aligns with the company's growth trajectory• Implemented robust product analytics for comprehensive performance tracking, enabling data-driven decision-makingSkills: Leadership, Strategy, Wireframing, Prototyping, User Research, Design Systems, Information Architecture, Mentoring, Problem Solving, Collaboration, Communication

As the sole designer at OFAS, a platform revolutionizing applications in the Canadian Immigration Industry, I played a key role in streamlining and automating complex immigration processes through our Online Marketplace.• Conducted extensive user research and interviews to gain deep insights into the needs of consultants and applicants, ensuring a tailored and user-friendly experience• Enhanced both the mobile and web applications, focusing on UX and UI improvements to elevate the overall user experience• Established a robust design system to maintain consistency in product development, fostering efficiency and coherence• Managed a small group of developers, overseeing and planning development sprints to align with product goalsSkills: UI/UX, Research, Wireframing, Prototyping, Design Systems, Collaboration, Product Management, Graphic Design, Sprint Planning

Saskatchewan, Canada

Skylite Labs, a visionary Canadian tech startup, dedicated to simplifying lives through intuitive technology. Liv - Smart Home Solution:As part of the Skylite Labs team, I played a pivotal role in developing Liv, an all-in-one smart home solution. The Liv Device Finder streamlines the discovery of compatible devices tailored to users' lifestyles. Complemented by the Liv App, we provide seamless smart home control and automation, setting the standard for simplicity, customizability, and quality in smart home management systems.• Designed and developed a smart home app for seamless home control• Designed and developed a web app recommending smart devices based on user input• Contributed to marketing, graphic design, and motion graphics.Incentiv - Goal Accountability App:In addition, I contributed to the creation of Incentiv, a goal accountability app designed to empower individuals to achieve their goals. Through personalized goal setting, empathetic reminders delivered by a chatbot, and adaptable rescheduling options, Incentiv transforms goal pursuit into a flexible and personalized journey. • Designed and developed the app for goal accountability and wellness• Created an empathetic SMS chatbot, acting as a goal companion to keep users on track and accountable.Skills: UI/UX, Research, Wireframing, Prototyping, Collaboration, Product Management, Interaction Design, Product Strategy, Problem Solving, Leadership, Adaptability, Graphic Design, Sprint Planning, Development, Android Development

Regina, Saskatchewan

Interactive Design And Technology

Diploma, Music Production And Business