Joined during Series A funding with 100 headcount, helped grow through Series B with 280+ headcountSystems used: Rippling, Ashby, Culture Amp, Checkr, Vestwell, Fidelity, WCF, DWSHRBP assignment for Chief Revenue Officer, Chief Strategy Officer, Chief Data Officer, General Counsel, and Head of Customer Support.Tasks include employee relations, coaching, performance management, and employment law.● Monthly organization report on headcount, payroll run rate, compensation averages across job level and geo-zone pay tier delivered to CEO, Finance department and Board.● Led company wide benefit package creation including pricing and vendor selection for employees in 21 states.● Assist employees with open enrollment, benefit questions, and payroll-related issues.● Support talent/performance management, onboarding, and employee engagement.o Drive offer and onboarding process growth for 175+ new hires.o Integrate HRIS with Culture Amp and support the inaugural full cycle performance review period. o Led 2022 Top Workplaces award sponsorship and media creation.● Develop and implement federal and state compliant company policies and legal materials.o Including I-9 verification, background checks, Documented Coaching, Performance Improvement Plans (PIP),unlimited and accrued vacation leave, sick leave, bereavement policies, and Employee Handbook.o Partner with the Compliance team in setting up business entities in 15 new states as hires occurred.● Process and audit unemployment benefits and worker compensation claims.

Systems used: ExponentHR, DACS, SterlingONE, Workable, WCF, DWS- Full cycle recruiting of executive and frontline academic, clinical and residential staff-Lead recruiting of six sister companies across Utah-Supervise the Office Manager on secretary and Human Resources duties-Process federal and state criminal background screens via DACS and SterlingONE-Complete new hire i-9 and E-Verify though SterlingONE-Enforce regular urinalysis policy and procedure for all employees-Manage Facebook, Instagram and LinkedIn social media platforms-Increased Facebook follower basis by 8%, Instagram by 24%, LinkedIn by 20%-Process worker compensation claims (WCF)-Process unemployment claims (DWS). Successfully appealed 19 claims valued over $214,000 across 11 months-Assist staff of 100 employees with payroll, benefits and personal records-Coordinate with department directors to implement employee enrichment practices-Logo, print and virtual marketing media creation-Track and report KPIs on a monthly, quarterly and annual basis-Increased Employee Engagement 3.84 to 4.26, Engagement Percent 43% to 97%, KioskUsage 91% to 95%, Weekly Recruiting Hours 1.04 to 4.75, Critical File Compliance to 96%Decreased Annual Turnover 50% to 19%, Annual Critical Turnover 48% to 33%, Time toHire 12 days to 9 days, Applicant Response Time 12 days to 5 days

Systems used: Zendesk, COBRAPoint, Alegeus-Managed a book of business of 148 clients with $200,000 annual revenue-Maintained 99% client retention and 94% client satisfaction-Piloted new training Account Manager role over COBRA and Section 125 benefits-Data processing and invoicing of plan funding while maintaining HIPPA compliance