Data Entry Supervisor
CurrentMy job is to work in tandem with the other supervisor on daily tasks, these include handing out work efficiently and quickly to any agents to reach the daily goal. I am responsible for the entirety of the room. Anytime there were any issues, mistakes, or changes made, I was responsible for announcing or dealing with them in an efficient and effective way. I am also responsible for communicating between teams and emailing the other half of the team, located in Mclean, VA. Daily, I would communicate, help, and troubleshoot with our IT department. This included tasks related to errors or coding problems with the program itself, troubleshooting networking errors in the room, setting up of workstations, and small tasks related to individual workstations. I am also still responsible for my previous duties as a Data Entry Specialist.
