Lead data analysis on product design and use for Echo Strategies, a global consulting boutique, primarily serving clients in the Health Care and Medical Device sectors, that provides insights into innovation, executive training, market research, and customer satisfaction.• Researched and conducted quantitative and qualitative analyses of customer value propositions to propel the launch of new medical devices.• Devised best use cases to integrate online learning programs into patient, customer, and consumer applications.• Developed a QA testing program to gather feedback and support developers in technical refinements for the learning management program.• Created reporting on usage patterns and client satisfaction metrics to understand trends and improve user experiences; presented findings to managers and C-suite level executives.

Managed new business development for a startup enterprise. Sparkwear offers a proprietary wearable device that can create personalized introductions at in-person events by identifying common interests among attendees.• Led progression from early-stage to growth-stage; identified target market segments and refined product use to meet client needs.• Created pilot testing to determine the viability of product success.• Developed and implemented a multi-state marketing strategy, including social media messaging and marketing materials to drive product awareness; secured 16% of the business revenue overall and 100% in 2021.

Led business development, customer outreach, marketing material development, and customer relationship management for a startup software company. Pixel AI provides data analytics software designed to increase conversion rates for e-commerce marketing directors using behavioral analysis.• Identified fast-growing e-commerce sites utilizing Google Analytics to monitor and improve website performance.• Sourced leadership through social media platforms, sold value propositions, and grew client base.• Collaborated with clients to assess needs and develop solutions; used customer discovery results to create marketing materials, including online videos to promote products.

Served as customer contact to analyze needs and provide software solutions for major food industry firms and suppliers. SCA Technologies provides software to restaurant chains and food manufacturers to reduce the costs of goods sold, improve profitability, and reduce volatility.• Collaborated with software developers to integrate customer databases, identify and address technical issues, and conduct quality assurance testing protocols to ensure functionality; increased efficiencies, ease of use, and cost savings for customers.• Communicated with customers to propose additional products to meet ongoing needs.

Managed projects in Saudi Arabia and Canada for a consulting firm that provides services to companies in the petrochemical industry. Consulting services include advice on technology selection, market segmentation, scaling, and supply chain management.• Devised a comprehensive financial model based on consumer need and global market reach for a petrochemical venture; project designed to estimate the viability of an alternative technology strategy within a centralized technology center.• Conducted competitor analysis and created product mix and a multi-billion dollar value proposition for a proposed Polypropylene/ Propane Dehydrogenation project; leveraged data to inform clients in moving forward.

Analyzed data and leveraged supply chain methods to predict and improve delivery of products and services for a chemical manufacturing company.• Leveraged analytical hierarchy methodology to quantify customer and product prioritization criteria and determine growth rate of product line versus product margin.• Developed enhanced models to improve demand forecasting, maintain lean inventory, improve production scheduling, and control costs.• Created and implemented a customer-product matrix designed to identify and eliminate underperforming SKUs.