Austin Oravec Email & Phone Number

Pittsburgh, Pa, Us

Washington, Pennsylvania, United States

Supporting Pathways in Washington, PA.

Eighty Four, Pennsylvania, United States

As a Service Desk Analyst, I provided first-level technical support to hundreds of employees, addressing and resolving a wide range of issues related to software, hardware, printers, and network connectivity. I was responsible for ensuring that employees received prompt, efficient, and effective technical assistance, contributing to a smooth and productive work environment.I worked closely with cross-functional teams to identify opportunities for process improvements, leading to reduced ticket resolution times and enhanced service delivery. My focus on clear, precise documentation and communication helped ensure seamless support and high levels of customer satisfaction.

Eighty Four, Pennsylvania, United States

As a Technical Project Lead, I was responsible for overseeing the smooth transition of hundreds of PCs being upgraded to Windows 11. I successfully managed and organized a comprehensive database of devices, ensuring the efficient imaging, configuration, and shipping of each system. My role involved coordinating all aspects of the hardware refresh process, from initial client communication to final delivery.I maintained direct communication with customers, ensuring that the replacement process was quick, seamless, and efficient. This included scheduling backup times to ensure all files were safely transferred to OneDrive, and meticulously preserving user preferences and data integrity throughout the upgrade. My attention to detail allowed me to ensure that users experienced minimal disruption while maintaining the continuity of their work environment.This role required a strong blend of technical proficiency, project management, and customer service, all of which I leveraged to successfully execute the project on time and with exceptional results.

Loretto, Pennsylvania, United States

In my role at NUPOCC, I was responsible for managing candidate outreach and communication strategies, playing a key part in identifying and engaging prospective candidates for job opportunities and conferences. I utilized mailing lists and LinkedIn web scraping to effectively connect with potential candidates, ensuring targeted and impactful outreach efforts.I contributed significantly to web development and maintenance, enhancing the functionality and user interface of the conference website to provide an optimal experience for visitors. Additionally, I proactively built and managed comprehensive databases to streamline candidate information and support an efficient recruitment process.My role also involved supporting meeting logistics and maintaining detailed spreadsheets, ensuring the smooth organization and operation of NUPOCC events and processes, while keeping track of essential candidate details.

Ebensburg, Pennsylvania, United States

Ebensburg, Pennsylvania, United States

Cresson, Pennsylvania, United States

As an Assistant to the Pro Shop at The Summit Country Club, I played a key role in ensuring smooth daily operations, providing exceptional customer service, and enhancing the overall golfing experience for club members and guests. My responsibilities included managing customer transactions, scheduling tee times, and ensuring the efficient flow of golfers throughout the course.I leveraged golf scoring software and drone technology to monitor course activity and optimize player experience, all while maintaining the highest standards of customer service. I assisted golfers with a variety of needs, including club cleaning, cart maintenance, and merchandise selection, ensuring their experience was seamless and enjoyable.Additionally, I worked directly with customers to address any immediate needs, including offering transportation assistance and resolving equipment-related issues, all while contributing to the smooth operation of the club’s activities.

Ebensburg, Pennsylvania, United States

As a Maintenance Worker at Holy Name Catholic Church, I was dedicated to ensuring the cleanliness, safety, and functionality of the church’s facilities, contributing to a welcoming and well-maintained environment for the community. My responsibilities included a wide range of tasks designed to uphold the aesthetic and structural integrity of the church and surrounding grounds.I performed detailed floor care, including waxing and scrubbing various flooring types to maintain a polished and safe atmosphere. I was also responsible for cleaning and maintaining furniture, equipment, and other furnishings to ensure a hygienic environment.Additionally, I took on routine cleaning tasks such as vacuuming, window and door cleaning, and lighting maintenance to ensure the church was always well-lit and safe. I assisted with organizing classroom equipment and materials and conducted painting and touch-up work to preserve the building’s appearance.As part of my role, I managed the landscape by mowing the grass and performing weed eating to keep the church and school grounds neat and inviting for all visitors.

Bachelor'S Degree, Computer Science, Minor In Mathematics

High School Diploma

Activities and Societies: Soccer team, baseball team, golf team, student council, student ambassadors, evangelization team, chess club.