Austin Orr Email and Phone Number

• Optimizing Accounts Receivable Process: Spearheading the enhancement of accounts receivable and collections processes, focusing on efficiency and accuracy.• Data Integration and Management: Responsible for integrating and managing data from various third-party sources involved in subscriber acquisition and billing.• Advanced Data Processing: Utilizing powerful data functions, such as PowerQuery, to translate and process diverse data formats.• Streamlining Data Repositories: Establishing a streamlined data repository for improved accessibility and efficiency, moving away from cumbersome legacy systems.• Dashboard Development: Developing advanced dashboard solutions using Power BI for dynamic and powerful data visualization and interaction.

• Lead comprehensive market research initiatives, including understanding LMI target demographics and trends, surveying customer satisfaction, and analyzing community solar policy initiatives.• Pioneered the development of an intuitive TAM (Total Addressable Market) Dashboard in Power BI to inform high-level marketing and acquisition decisions that co-opts a wide variety of data sources.• Drive Voice of Customer (VOC) operations to enhance understanding of community solar benefits, gauge channel partner satisfaction, and improve communication efficacy through a multitude of varied survey methodologies including qualitative focus groups.• Cultivate insights into eco-conscious households and businesses, identify potential barriers and opportunities, and leverage these insights to build nuanced marketing personas and develop effective messages. Adapting highly complex and new Community Solar language to consumer friendly surveying proved a rewarding challenge that utilized my past skills in Political and Consumer market research. • Support the design, deployment, and analysis of surveys across various departments, fostering inter-departmental collaboration and shared insights by engaging with a diverse team spanning multiple departments.

• In-depth analysis of forced exposure Podcast Ad Effectiveness studies with Fortune 500 clients for various sponsored campaigns• End-to-end research process management, including pricing, questionnaire drafting, programming, data management, analysis, and client presentation• Multiple intra-company relationships management with sales teams and solutions consultants for optimal analysis

• Setup of accurate representations of complex populations for precise results and final analysis to support campaigns• Quantitative research process management from start to finish with minimal oversight and external vendor relationships management• Quarterly improvements development for team's research process optimization and independent oversight of 200 individual surveys during the 2020 election cycle

• Water policy subject matter expertise delivery to Oklahoma State Senator Susan Paddack and Ada Mayor Guy Sewell• Research, data compilation, spreadsheet updates, literary source investigation, natural resource department consultation, and timely report production• Statewide conference attendance to present water policy research to senior fellows in the field