Austin Raab Email & Phone Number

Gillette, Wyoming, United States

Work with customers to troubleshoot connections to get them back up and running who have FixedWireless and Fiber connections.Customers usually have issues with speeds, no internet, or even personal routers and we help get themreconnected properly.Helped answer questions to other team members that did not know about something or needed a refresher.Assist the CS Department with Static IPs, Router Management, and Service Verifications.Work Experience:Acess Point / Customer RadiosCalix Routers/ONTsAdtran Fiber/ONTsCustomer Provided Equipment (CPEs)Answering Technical Questions from Team MembersVoIP in routers and ATAsInternal Networking (Radios, Switches, and Routers)

Kansas City, Missouri, United States

Responsibilities:Work and maintain the warehouseRepair new and broken devicesTrain new techniciansSupport team in problem solving situations

Kansas City, Missouri Area

ISPN works for many internet service providers to give remote tech support to their end users.Experience Type:External: DSL, Cable, Wireless, and Fiber connectionsInternal: TrainingResponsibilities:- Take calls- Document in their Ticket System- Perform troubleshooting techniques- Escalate tickets when necessary

Kansas City, Missouri Area

In charge of the toys department at my local Super Target. Depending on what time I'm scheduled; I work on truck, pull back-stocked merchandise out onto floor, work on price changes (cleareance), zone my area, get merchandise from guest service and registers put back up on the shelf.I have knowledge in Electronics, guest service, trained in every general merchandise area, and cashiering POS systyems.I have also trained 14 team members.

15700 Metcalf Ave Overland Park, Kansas 66223

Think of ideas when the store was out of certain items. Call people when they did not pick up their items.Keep the area nice and organized. Helped other associates when manager was away.Picked groceries in a fast and timely manner.Dispensed items and packages to customers. Helped immediate supervisor by printing forms and reminding to make phone calls.