Operations Services Manager
Atlanta, Georgia, Us
In addition, to ensure adherence to the stations Safety Business Plan, I am directly responsible for assuring compliancewith our divisions Performance and Safety standards. I timely conduct performance appraisals, quality assuranceobservations, performance discussions, coaching, counseling, and administrative actions. I skillfully provide oversight andcoordination of key operational performance indicators, including but not limited to on-time departures (D-Zero), safetyand security, and customer service. I also minimized overtime by coordinating staffing of 74 direct reports while ensuringoptimal staffing for the operation.