Austin Perrone Email & Phone Number

Overland Park, Kansas, United States

Website Assessment:Conduct a comprehensive assessment of the existing website to identify outdated content, design elements, and functionalities.Backup and Staging Environment:Create a backup of the current website to safeguard existing data and configurations.Establish a staging environment for testing and development, ensuring changes don't impact the live site.Content Review and Update:Analyze existing content for relevance, accuracy, and SEO optimization.Develop a content strategy for updating information and incorporating fresh, engaging content.User Experience (UX) Enhancement:Evaluate the website's user interface and navigation to identify areas for improvement.Implement responsive design elements to enhance user experience across various devices.Security Audit:Conduct a security audit to identify and address vulnerabilities.Implement SSL certificates to ensure a secure connection for users.Technology Stack Upgrade:Evaluate the current technology stack and consider upgrading to the latest versions of content management systems, frameworks, and plugins.Mobile Responsiveness:Ensure the website is fully responsive, providing a seamless experience for users on mobile devices.User Testing:Conduct usability testing in the staging environment to gather feedback and identify any potential issues before deploying changes to the live site.Deployment to Production:Deploy the updated website to the production environment, ensuring a smooth transition with minimal downtime.

Lawrence, Kansas, United States

• Employ Python for process automation and leverage Pandas for effective data analysis,enhancing efficiency.• Generate reports from the database, offering valuable data-driven insights to supervisors andfacilitating informed decision-making.• Maintain the database with accurate and up-to-date confidential records in a time-sensitiveenvironment.

Overland Park, Kansas, United States

Successfully completed VM migration project, migrating virtual machines from an on-prem data center to Google Cloud Platform (GCP). This project helped me further develop my skills in project management. The migration required multiple steps, some of which included analysis to determine which machines were supported, carving out resources, and planning downtime that would allow for a seamless migration. Upon completion of the project, we cleared seven blades within the Vcenter, saving the company upwards of $400,000. Collaborated with cross-functional teams to ensure smooth communication and coordination across various tech debt projects. Assisted with efforts to consolidate various domain registrar and DNS services to streamline infrastructure and improve overall system performance. Created and managed Excel spreadsheets, utilizing data analysis and organization skills to support project requirements.

• Maintain knowledge of all activities to better assist guests in selecting the most appropriate activities.• Cultivated enduring customer relationships through exceptional service, leaving a lasting positive impact and contributing to high customer satisfaction levels.• Support business operations by listening to, understanding, and clarifying concerns raised by employees and guests.

Lawrence, Kansas, United States

• Consulting with customers to gain a better understanding of the project they are undergoing and giving advice based on this information.• Initiate inventory control measures to sustain stock levels and help to order new inventory.• Educate customers on available product options to meet and exceed the customer service experience.• Investigate and resolve customer complaints or issues to strengthen store reputation and grow customer retention.

Lawrence, Kansas, United States

Paola, Kansas, United States

Lawrence, Kansas, United States

• Maintained up-to-date knowledge of available products and services to maximize sales potential.• Emphasized product features based on analysis of customers needs.• Developed strategic relationships with existing customers through consulting to better learn preferences.

Bachelor'S Degree, Information Systems

Associate'S Degree