Austin Rhoades Email & Phone Number

Tampa, Fl, Us

Tallahassee, Florida, United States

• Collaborated with clients to define scope and objectives, achieving business value by aligning with their data and analytics goals to implement an AI/ML solution• Provided strategic guidance to clients, helping them achieve their business goals through innovative solutions • Defined customer solutions, including technology, architecture, and approach• Facilitated collaboration between clients and internal teams• Ensured that project objectives were achieved, and deliverables meet high-quality standards • Ensured solutions were fit for purpose, impactful, sustainable, and aligned with business objectives • Bridged gaps between business and technical teams • Addressed sub-standard work or work that does not meet firm’s/client’s expectations• Identified root causes for client escalations, determined solutions, and next steps • Mentored and developed junior team members

Accounts Receivable Subject Matter Expert/Tier 2 Post Implementation Support, H&PS Client (Diamond Client)- Provided functional support for Oracle ERP implementation for $47 billion fund - Leveraged SQL knowledge to build queries- work with offshore team to drive incidents and enhancements to completion- Multiple senior managers and managers provided feedback that I was a key resource Defect Manager, H&PS Client (Diamond Client) - Responsible for defect management process for Oracle ERP implementation- co-collaborated to build, test, and deploy automated report for leadership and Executive steering committee - Responsible for closing over 800 defects before Go-Live/Launch- Captured root cause analysis - Led Daily Triage Meeting for team of 200 Business Systems Analyst/Functional Tester, H&PS Client - Gathered requirements- Created and Executed scripts for General Ledger, Accounts Receivables, and Accounts Payables - Provided functional support for RICEFWs

Sarasota, Florida, United States

- Managed 52 off-premise small format accounts- Integrated new technologies with business process - 1.4 million in annual sales - Grew premium brand sales in account by 13% - Created long term relationships with client

Tampa, Florida, United States

Documented, designed and Integrated technologies with business goals

Doctor Of Law - Jd

Bachelor Of Science - Bs, Finance, General, 3.76

Activities and Societies: Theta Chi - Executive Board Member Financial Management Association