Process improvement, Project management, I.T. Solutions, and end-to-end support.

Plugging in cables and Pressing Buttons.

Successfully managed co-location migration project and network addressing conversion project.Lead effort to migrate EAS email archive solution to Google’s Postini Email archive Solution.Developed and implemented a comprehensive disaster recovery solution.Proposed and migrated the managed Verizon Flex/T1 to a MPLS network with Cisco VoIP Solution to reduce overall operating costs.Managed project to migrate user accounts from Exchange 2003 to Exchange 2007.Proposed and implemented a VMware solution for both Test and Production environments.Developed a network security policy, including the setup and maintenance of two ISA 2006 Firewalls.Technical lead for design and implementation of Microsoft Exchange 2003/2007 servers, HP and Cisco networking environments, and Microsoft Windows/Macintosh client environments.Responsible for both the wireless networking infrastructure and mobile computing environment.Implemented a remote management system for remote administration for customers and clients.Proposed and deployed GotoMeeting to increase both cost savings, and the communication to sales force to help them attain their sales goals.

for developers and developer applications including Oracle, SQL, and Visual Studio.Managed a departmental asset tracking system to keep the department on budget as well as keeping the computer stockroom fully stocked to increase client response time.Created batch files for removal of multiple Oracle applications to help speed up Oracle troubleshooting and reinstallation.Instrumental in developing client response time SLA's and customer service standards in accordance to the Helpdesk 2000 certification program.

Proposed, implemented, and maintained a Cisco Wireless Solution, Cisco Call Manager Express with Unity Express Voice Mail solution, a digital/IP Inter-Tel phone switch, and a clustered Exchange 2003 and file server solution, consolidating voice and messaging data throughout the enterprise.Project lead for Disaster Recovery, including implementing and managing the ARCserve Backup solution, an Enterprise Vault email storage solution, and all off-site media coordination.Led effort for company-wide implementation of Windows 2000/XP, Microsoft Office 2000/2003, Microsoft 2003 Active Directory, Citrix XP, and Exchange 2003.Project lead on corporate data center relocation, including infrastructure design, hardware procurement, and installation and configuration into a production environment.Project manager for implementing Security Update Service for System Management Server for patch management of all Microsoft clients and servers.Subject Matter Expert for VoIP solution, including training and administration.Managed wireless phone accounts as well for BlackBerry Enterprise Server and The Good Mobile Messaging Server. Responsible for supporting ManFact ERP system.Supported Cisco Pix, routers, and switches.