Austin Smith Email & Phone Number

Baltimore, MD, US

• Provide solutions for and implement Risk Management Framework (RMF) security controls.
• Produce system design documents. Support architectural analysis of cyber security features and existing systems related to future needs and trends.
• Perform requirements analysis, design, and integration for complex software applications and collaboration infrastructures.
• Conduct assessment testing and reporting in accordance with the RMF and NIST 800-53; identifies deficiencies (POA&M) and provides recommendations for solutions.
• Participate in the change management process and assess security impact of proposed changes.
• Write implementation and design documents describing how security features are implemented.

• Administrating Microsoft based systems both server and workstation inclusive of applications and processes the systems support. Assist in vulnerability and incident resolution.
• Creating and maintaining active directory configurations, complex server enclaves
• Developing or updating risk assessments of system vulnerabilities, supporting documentation of systems that is clear, concise, and accurate.
• Ensuring server configurations are optimized and running continuously and efficiently.
• Ensuring that all issues are identified and are resolved in a timely manner.
• Establishing and executing system - scanning procedures

Atlanta, GA, US

• Administrating Microsoft based systems both server and workstation inclusive of applications and processes the systems support. Assist in vulnerability and incident resolution.
• Assisting with incident resolution.
• Creating and maintaining active directory configurations, complex server enclaves
• Developing or updating risk assessments of system vulnerabilities, supporting documentation of systems that is clear, concise, and accurate.
• Ensuring server configurations are optimized and running continuously and efficiently
• Ensuring that all issues are identified are resolved in a timely manner

Elkridge, MD, US

• On-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.
• Trains site personnel in proper use of hardware.
• Install, troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment.
• Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems.
• Follow standard operating procedures, including the use of ticketing systems and documentation.
• Support network upgrade projects or initiatives.

Elkridge, MD, US

• Provide direct outstanding customer service to UMMS for replacements of over 2000 PC’s / laptops.
• Perform initial startup, image installations on new desktop / laptop computers. Install monitors, keyboards and peripherals to include migrating of users’ data, printers and other configuration settings.
• Responsible for build, delivery, installation of hardware, installing required software applications, testing completed systems and staging systems for delivery. Administrative duties of adding PC to Active Directory.
• Maintained high consistency, completion rate of PC / laptops to be documented, configured, delivered and setup at designated work sites throughout the Hospital within the UMMS. Used Cherwell ticketing system.
• I was given high priority and urgent tickets to be completed immediately, Met deadlines on team and individual Tickets

IT Consulting

Create, delete, distribute and oversee including maintain user, shared mailboxes, Security groups, Distribution groups plus e-mail databases, also Microsoft Exchange Mailbox Licenses, via Exchange also Active Directory.Email Security Appliance servers, Mail Relay monitoring and reporting.Maintain Microsoft Exchange along with Office 365 environment for.

Tysons, Virginia, US

Wrote also updated support documentation for knowledge base, Standard Operating Procedures and training staff.Instituted required, custom, and printer software; coordinating with contractors as well as end users.Installed, tested new image coupled with software for Desktop Engineering on several different models of laptops / desktops.Coordinate, maintain.

Provide direct support to Federal agencies for large scale replacements of over 3000 PC’s and laptops.Perform initial startup, image installations on new desktop / laptop personal computers. Install monitors, keyboards and peripherals to include migrating of users’ data, printers and other configuration settings.Responsible for service from build and test.

Manage a team of 10, including priorities and project that further the goals of the Institute.As systems administrator, lead day to day operationsCertified Test Administrator facilitator for Pearson Vue Build comprehensive computer networks for training and testing services.Troubleshoot and solve computer and network issuesAdmit, administer and monitor.

Replenishment, building maintenance, computer / cash register repair, Loading dock operations.

--Installed auto lubrication systems on various vehicles including fire trucks, on and off-road vehicles, and other specialty vehicles. --Utilized schematics, blueprints and drawings to plan and install devices and performed basic welding.--Troubleshot and repaired lubrication systems in addition to fabricating high and low pressure hoses.

Washington, DC, US

--Served as Quality Control Inspector, Hazardous Material and Oil Spill Supervisor.--Operated, maintained and troubleshot gas turbine engines, main propulsion machinery, auxiliary equipment and propulsion control systems.--Scene Leader for basic and advanced firefighting, firefighting systems and First Aid.--Organized and ensured accuracy of record keeping.

Bachelor'S Degree, Information Systems Security

Associate’S Degree, Information Technology-Computer Networking System

High School, Graphic And Printing Equipment Operator, General Production