Austin Stark

Austin Stark Email and Phone Number

Customer Support Analyst @ Workday Adaptive Planning
Austin, TX, US
Austin Stark's Location
Austin, Texas Metropolitan Area, United States, United States
Austin Stark's Contact Details

Austin Stark personal email

n/a

Austin Stark phone numbers

About Austin Stark

I am currently a Senior Associate Support Analyst at Workday Adaptive Planning in Austin, Texas. Previously, I was a Software Support Analyst at Onit, Inc. and before that, a Software Application Developer Assoc. Consultant for TxDOT at NTT Data Services. I graduated with my Bachelor of Science in Computer Science degree with a minor in Mathematics from Texas State University in May 2018.

Austin Stark's Current Company Details
Workday Adaptive Planning

Workday Adaptive Planning

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Customer Support Analyst
Austin, TX, US
Austin Stark Work Experience Details
  • Workday Adaptive Planning
    Customer Support Analyst
    Workday Adaptive Planning
    Austin, Tx, Us
    View
  • Workday Adaptive Planning
    Sr. Associate Customer Support Analyst
    Workday Adaptive Planning Jun 2024 - Present
    Pleasanton, California, Us
    Supporting Workday Adaptive Planning clients with integrations and APIs.
    View
  • Onit
    Software Support Analyst
    Onit Sep 2021 - May 2024
    Houston, Tx, Us
    Break/fix: Debugs, resolves errors, and corrects configuration and integration problems in Onit's customizable SaaS environments. Researches application backend logs using AWS Cloudwatch and Datadog to pinpoint root cause of system errors.Creates and modifies workflows that align with the client’s financial and legal business rules in the Enterprise Legal Management (ELM) and Contract lifecycle management (CLM) industry including invoicing, legal holds, and matters.Collaborates with multiple departments including the Development and Escalation team members to solve complex errors affecting usersAdvocates for the customer by providing feedback on user experience, submitting product requests, training users, consulting on workflow implementation, business analysis on cost of time and labor for new projects, and regularly updating the customer on progress of tickets.Troubleshoots and resolves issues related to API integrations including HR, billing, accounts payable, Docusign, and Adobe Sign
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  • Ntt Data Services
    Software Application Developer Assoc. Consultant
    Ntt Data Services Jun 2019 - Sep 2021
    Plano, Texas, Us
    Debugged and enhanced custom web applications used by the Texas Department of Transportation while maintaining close communication with TxDOT users. Supported applications developed in ASP.Net using C#, HTML, JavaScript, PHP, and SQL databases. User and Vendor admin support for the Planview PPM Pro project management web application including resolving user access and timesheet entry issues and creating vendor dashboards and email subscriptions. Supported and maintained Tableau Server by installing updates, investigating and resolving job failures. Understanding of dashboard and report building / data visualization and ETL as a Tableau Admin and user support for Tableau Server, Desktop, and Prep Builder. Completed incidents, problems, and tasks using ServiceNow ITSM ticket management with ITIL processes while adhering SLAs and keeping customers updated with the status of their tickets.
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Austin Stark Skills

Leadership Team Building Powerpoint C Ppm Pro Object Oriented Programming Data Entry Data Analysis Microsoft Sql Server Communication Data Analytics Team Leadership Process Improvement Tableau User Administration Asp.net Outlook Html Data Structures Microsoft Office Oral Communication Microsoft Word Java Programming Bootstrap Microsoft Excel Training Employee Training .net Framework Customer Service C++ Servicenow Javascript Css Sql Teamwork Analytical Skills Quota Achievement Dashboard Software Development Written Communication C# Data Visualization Telephone Skills Databases

Austin Stark Education Details

  • Texas State University
    Texas State University
    Computer Science

Frequently Asked Questions about Austin Stark

What company does Austin Stark work for?

Austin Stark works for Workday Adaptive Planning

What is Austin Stark's role at the current company?

Austin Stark's current role is Customer Support Analyst.

What is Austin Stark's email address?

Austin Stark's email address is au****@****ata.com

What is Austin Stark's direct phone number?

Austin Stark's direct phone number is (973) 515*****

What schools did Austin Stark attend?

Austin Stark attended Texas State University.

What skills is Austin Stark known for?

Austin Stark has skills like Leadership, Team Building, Powerpoint, C, Ppm Pro, Object Oriented Programming, Data Entry, Data Analysis, Microsoft Sql Server, Communication, Data Analytics, Team Leadership.

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