Austin Temple Email and Phone Number

• Produced and directed high-quality product videos and commercials for various businesses.• Maintained organizational excellence using project management tools, ensuring all aspects were planned and executed on schedule.• Led and managed large production teams, ensuring efficient operations through clear communication of production plans.

Hospitality Manager - Palladian Hotel, Graduate Hotel, Nordstrom: August 2018 - Current• Managed P&L and assisted with reforecasting budget. • Fostered strong client relationships by delivering courteous and professional service to all customers and vendors. • Implemented strategies to optimize labor efficiency and maximize profitability.Service Manager - Lotte Hotel, Graduate Hotel, Charter Hotel: June 2022 - Sept. 2023• Identified and addressed areas for improvement in staffing, training, and operational procedures.• Conducted location audits to ensure accurate revenue collection.• Implemented safety and service training programs, leading to increased client satisfaction.Operations Manager - Starlight Shuttle January 2023 - June 2024• Contributed to the development of a transportation app for Western Washington University students, enhancing ride-booking efficiency. align with the company’s new brand identity. • Maintained strategies that reduced average wait times and increased the number of rides per hour.