• Gather requirements from business product owners to plan automation solutions for various systems.• Analyze the current state of system processes to design viable future-state processes within project scope.• Provide detailed data analysis to recommend automation solutions for client pain points.• Build collaborative work environments within SaaS platforms to manage a wide range of business services.• Complete user stories involving content analysis and writing technical documentation within an Agile environment.• Collaborate with stakeholders and project leads to plan effective solutions for automated processes.

• Maintain/troubleshoot 8 websites for clients• Redesigned company website and 3 client websites to make them more responsive across devices and increase site traffic• Create web pages for clients during new campaigns• Write and publish articles on the company website and client websites

• Write and publish full length news article, feature articles, and advertorials on company website.• Manage all online content within WordPress interface.• Design, maintain, and update online community events calendar.• Create and schedule social media content for news publication and marketing clients.• Supervise all aspects of monthly print publication.• Meet tight deadlines for all articles.• Photograph events for publications and products for marketing clients.

• Write and publish full length news article, feature articles, and advertorials on company website.• Meet tight deadlines for all articles.• Photograph events for publications and products for marketing clients.

• Wrote timely articles covering towns all over Rockwall County.• Contributed daily to Greenville publication.• Served as a liaison for sports news correspondents.• Provided news coverage for community events.• Created layout in Adobe InDesign for Royse City publication.