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At Gartner we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. I work with Health and Human Services executives and their teams to apply these insights to their specific challenges and opportunities. This often includes leading projects to holistically transform and modernize dated government IT systems to improve the efficiency of government operations and the customer service experience for citizens. These transformations cover a range of organizational challenges and issues; IT modernization strategies and roadmaps, IT architecture/standards/governance, stakeholder engagement and communication including with the executive and legislative branches, organizational change management and organizational model development, business process re-engineering, and large-scale procurement strategy and support.I pursued specializations in Public Management, Public Finance, and Community Economic Development, as an MBA/MPP candidate at Georgetown. I am interested in artificial intelligence, big tech, cloud migration, and technology modernization bringing benefits to the public sector. Food policy (waste, health, and safety regulation) and hunger issues are passion issues as well.In the Spring of 2015 I interned for the tax team with the Senate Committee on Finance. Over the summer of 2015, I worked for the PMO team in the office of the COO at the Consumer Financial Protection Bureau. Before my time at Georgetown, I spent 2.5 years in communications and human experience design consulting, primarily with one of America's largest financial services companies. At Sparks Grove/North Highland I gained leadership experience and skills in project management, internal and external communications, workforce training, financial literacy education, and business strategy. I started my career at Chick-fil-A, Inc. running their mobile and e-commerce solutions and their digital coupon platform.
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Senior DirectorGartner Apr 2024 - PresentUnited StatesAt Gartner we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. I work with Health and Human Services executives and their teams to apply these insights to their specific challenges and opportunities. -
PrincipalNorth Highland Sep 2021 - Apr 2024Tallahassee Metropolitan Area -
ManagerNorth Highland Jul 2017 - Sep 2021Tallahassee, Florida Area -
Mba Management Consulting Intern - Public Sector PracticeNorth Highland May 2016 - Aug 2016Tallahassee, Florida Area12 week internship serving Florida State Agencies and other government and non-profit clients. -
Operations Pmo Graduate InternConsumer Financial Protection Bureau (Cfpb) Jun 2015 - Aug 2015Washington D.C. Metro AreaEnhanced the effectiveness of the COO front office by streamlining operations initiative status reporting and bureau-wide information reference materials into a monthly package for the Chief Operating Officer. Disparate reporting from more than 18 sources was consolidated into a single piece.Project-managed a range of Operations-priority projects across the Bureau, including a rule-making effort. -
Finance Committee Graduate InternUnited States Senate Jan 2015 - May 2015Washington D.C. Metro AreaAided committee staff on tax policy research and analysis concerning public-private partnerships, international taxation, and the overall tax reform agenda. Contributed to memos for minority committee members and Ranking Member, Ron Wyden, of Oregon. -
ManagerSparks Grove, A Division Of North Highland Jul 2014 - Aug 2014Greater Atlanta AreaWorking with Fortune 500 clients to solve a wide range of marketing and communication problems. Specifically I spent the last year working with a top 5 US bank on a range of communications projects including employee communication, training and development, web strategy development, customer experience design, organizational design, change management, and social media strategy + execution. -
Senior AssociateSparks Grove Jul 2013 - Jul 2014Greater Atlanta AreaWorking with Fortune 500 clients to solve a wide range of marketing problems.Specific projects have included employee communication and training development, web strategy development, customer experience design, organizational design, change management, and social media strategy + execution. -
Strategy AssociateSparks Grove Nov 2012 - Jul 2013Greater Atlanta AreaSparks Grove combines the strategic orientation of a consultancy with the creative capability of a world-class agency, giving us a unique ability that our clients find highly impactful. We are a division of North Highland, a global consulting company that enables our clients’ success by delivering great returns for some of the best-known brands in the world. -
Digital Marketing Project ManagerChick-Fil-A Aug 2009 - Oct 2012Greater Atlanta AreaManaged cross-functional projects for the Interactive Digital Marketing division of the nation’s largest Chicken Quick Serve Restaurant chain. Projects involved the rollout of enterprise-level software to support new initiatives.Contributed to a project to redesign CFA’s Online Ordering system, including POS integration, credit card acceptance, and mobile app functionality. Piloted new system in 11 restaurants in advance of chain-wide rollout.Directed development of CFA’s new… Show more Managed cross-functional projects for the Interactive Digital Marketing division of the nation’s largest Chicken Quick Serve Restaurant chain. Projects involved the rollout of enterprise-level software to support new initiatives.Contributed to a project to redesign CFA’s Online Ordering system, including POS integration, credit card acceptance, and mobile app functionality. Piloted new system in 11 restaurants in advance of chain-wide rollout.Directed development of CFA’s new Digital Offer Card coupon platform from inception to implementation, resulting in 1 million+ card redemptions within 12 months.Initiated and managed a project to develop a mobile ordering application for Chick-fil-A. Served as the PM for this project prior to the pilot of the application. Developed skills around requirements gathering, customer journey mapping, managing diverse stakeholder relationships, vendor selection, and app development and submission. Show less
Austin Williams Skills
Austin Williams Education Details
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Gpa: 3.92, Mba Valedictorian -
Summa Cum Laude, With Highest Honors, Gpa: 3.96
Frequently Asked Questions about Austin Williams
What company does Austin Williams work for?
Austin Williams works for Gartner
What is Austin Williams's role at the current company?
Austin Williams's current role is HHS Senior Director at Gartner Consulting.
What is Austin Williams's email address?
Austin Williams's email address is wi****@****own.edu
What is Austin Williams's direct phone number?
Austin Williams's direct phone number is +122942*****
What schools did Austin Williams attend?
Austin Williams attended Georgetown University, The University Of Georgia.
What skills is Austin Williams known for?
Austin Williams has skills like Strategy, Project Management, Leadership, Cross Functional Team Leadership, Marketing, Digital Marketing, E Commerce, Mobile Applications, Mobile Devices, Competitive Analysis, Analytics, Marketing Strategy.
Who are Austin Williams's colleagues?
Austin Williams's colleagues are Rajat Jain, Eva Jingyi You, Ranya Moufti, Samuel Melton-Ruddock, Ayushi Vohra, Carly Cooksey, Shikhar Sahai.
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Driving Business Success With Enterprise Solutions - Microsoft, Sap, Oracle | Data & Advanced Analytics, Gen Ai | Digital Transformation | SalesforceStamford, Ct -
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Austin Williams
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