Hi, I'm Austin. I am a UC Irvine graduate with a degree in Business Economics and a recent Computer Science degree from WGU, which I pursued to strengthen my technical expertise and future-proof my career in IT. With hands-on experience in IT support and systems administration, I have successfully led and contributed to projects that improved operational efficiency and client satisfaction.In my previous role, I drove initiatives such as the migration to ConnectWise RMM and the transition from Active Directory to Cloud Active Directory (JumpCloud), completing both projects ahead of schedule through strategic planning and execution. I excel at resolving technical challenges swiftly and effectively, maintaining a high level of responsiveness and delivering solutions tailored to user needs.My coding skills, particularly in Python, complement my IT expertise and allow me to explore opportunities in automation and future cloud-focused roles. Combined with my background in Business Economics, this positions me to align IT solutions with organizational goals, enhancing both efficiency and scalability.I thrive in dynamic environments and am passionate about leveraging technology to create seamless workflows, support end users, and drive organizational success.
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Data Collection OperatorTeslaCalifornia, United States -
Software Engineering TraineeSpringboard Sep 2023 - Apr 2024Mastered skills in front-end and back-end web development, databases and data structures and algorithms.Software Engineering Projects:Favorite Shows List* Developed an "Anime List" web application using React, emphasizing reusability and maintainability.* Implemented backend services using Node.js and Express, ensuring efficient server-side handling and routing.* Integrated Prisma ORM for database management, demonstrating skills in handling data models and database operations.* Implemented Passport.js with JWT stored in a HttpOnly Cookie for user authentication, emphasizing expertise in secure and scalable user authentication systems.* Created features for users to favorite animes and view currently airing anime series, enhancing user engagement and interaction with real-time data.* Integrated with an external API for fetching up-to-date anime data, displaying capability in third-party API integration and data retrieval.Learn Vocab Web Application* Developed a Flask-based web application for vocabulary learning, featuring user authentication, and RESTful API endpoints.* Implemented secure user registration and login functionalities using Flask-WTF and bcrypt, ensuring robust web security practices.* Designed a PostgreSQL database using Flask-SQLAlchemy, demonstrating proficiency in ORM and database operations.* Integrated with the Dictionary API for vocabulary definitions, showcasing skills in third-party API integration and JSON data handling.* Incorporated Jinja2 for front-end templating and WTForms for efficient form handling, highlighting front-end development and user experience optimization.* Managed project setup and environment configuration, including secure handling of sensitive data using environment variables. -
It Support ConsultantTechordia Mar 2022 - Mar 2023Alameda, California, United States• Led the swift migration to ConnectWise RMM from Bomgar and the transition from Active Directory to JumpCloud, completing both projects ahead of schedule through planning and scheduling • Maintained a high level of responsiveness to tickets, resulting in rapid and effective resolutions• Collaborated with a team to provide support with tickets and documentation for additional clients to create a balanced work load for team members• Onboarded/offboarded employees, including: equipment procurement, account creation (JumpCloud, Microsoft 365), device configuration (Dell), documentation, SSO/MFA setup• Worked closely with clients to understand their needs and objectives, providing customized IT solutions that aligned with their business goals which improved customer satisfaction
Austin Wu Education Details
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Computer Science -
Computer Software Engineering
Frequently Asked Questions about Austin Wu
What company does Austin Wu work for?
Austin Wu works for Tesla
What is Austin Wu's role at the current company?
Austin Wu's current role is Data Collection Operator.
What schools did Austin Wu attend?
Austin Wu attended Uc Irvine, Western Governors University, Springboard.
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