• Led a full operational transformation, transitioning from manual workflows to a digitized system within three months, introducing CRM, QuickBooks, and Motive technologies, which increased client retention by 200% in six months and drove 50% sales growth during the same period.• Reduced downtime by 50% in five months through fleet management systems like Motive, enabling proactive maintenance, improving dispatch accuracy, and ensuring on-time performance rates of 95%, boosting customer satisfaction.• Secured several high-value contracts within 6 months, totaling 1.3 million in annual revenue on average, showcasing the transformative impact of technology-driven strategies to stakeholders and clients.• Designed and executed targeted marketing campaigns, generating 250+ qualified leads monthly and resulting in rapid sales expansion for a previously underperforming small business.• Fostered a technology-first culture by implementing monthly meetings with C-level executives, training employees across departments, and creating cross-functional workflows to increase operational transparency and collaboration.

- Independent first contact with potential business customers of SAP products - Took care of existing customers as well as increasing and nurturing the existing customer portfolio- Implemented of marketing and sales strategies, acquisition and nurturing of new business opportunities for the CIS Market- Actively enhanced of customer relationships and building a strong network- Profiling of IT infrastructure in targeted accounts , Identification and solution oriented advancement of business potential- Documented all campaign and lead management related activities into CRM systems