Austin B.

Austin B. Email and Phone Number

Director of Technology Programs @ Appian Corporation
Reston, VA, US
Austin B.'s Location
Reston, Virginia, United States, United States
Austin B.'s Contact Details
About Austin B.

As a Director of Technology Programs at Appian Corporation, I led the digital team through a corporate rebranding effort on public-facing web properties built in Adobe Experience Manager (AEM). I have over 20 years of experience in guiding medium and large organizations through change management to define and implement new practices that improve business agility.I am passionate about establishing open cultures, building high-performing teams, and coaching emerging servant leaders. I have a proven track record of leading large-scale agile transformations, establishing and leading agile centers of excellence (COEs), and supporting modern engineering practices like CI/CD, test automation, and modular architecture. I have expertise in SAFe, LeSS, Scrum of Scrums, and other methods of scaling agile. I am also a certified scrum product owner (CSPO) and a certified scrum master (CSM).

Austin B.'s Current Company Details
Appian Corporation

Appian Corporation

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Director of Technology Programs
Reston, VA, US
Austin B. Work Experience Details
  • Appian Corporation
    Director Of Technology Programs
    Appian Corporation
    Reston, Va, Us
    View
  • Appian Corporation
    Director Of Technology Programs
    Appian Corporation Oct 2022 - Present
    Mclean, Virginia, Us
    Led the Digital team through a corporate rebranding effort on public-facing web properties built in Adobe Experience Manager (AEM). Defined & prioritized new code components needed to enable the user experience as designed by creative.Worked with teams across programs to leverage principles of agility to improve throughput, focus, and prioritization.
    View
  • Total Wine & More
    Director Of Enterprise Agile
    Total Wine & More Aug 2017 - Oct 2022
    Bethesda, Md, Us
    Developed and executed enterprise Agile adoption, transformation strategy and roadmap to introduce agility to both technical and non-technical organizations. Established and matured globally distributed Agile software development practices for customer-facing Digital channels, store associate mobile, and internal backoffice technology systems. Led the quality assurance function for Totalwine.com, supporting the transition to test automation on Selenium Grid.Assessed organizational readiness and operational structures to prioritize and tailor change management with department leaders across the enterprise. Established, adapted, and executed an annual Agile Transformation Roadmap. Created an Agile Community of Excellence which focused on improvements for people, projects, and process.
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  • Microstrategy
    Director, Area Scrum Master
    Microstrategy Feb 2017 - Aug 2017
    Tysons Corner, Va, Us
    Provided leadership and Program Management for the operations of nine Clients-focused Agile teams and 80 team members tasked with delivering mobile, web, and desktop feature updates for MicroStrategy’s suite of business intelligence and security products.
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  • Marriott International
    Director, Scrum Master - Marriott Digital
    Marriott International Oct 2011 - Feb 2017
    Bethesda, Md, Us
    Led cross-functional, co-located Agile teams of to deliver transactional, customer-facing features for Home Page, Search and Reservations products on Marriott.com which generated $12.1B in revenue annually. Managed a team of 5 Scrum Master direct reports, coaching them to improve and grow in their capacity as leaders. Lead one of three Scrum teams as part of the initial adoption of the Scaled Agile Framework (SAFe) to deliver a holistic omnichannel transformation.
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  • Citigroup
    Senior Manager, Product Management - Online Self Service
    Citigroup Oct 2009 - Oct 2011
    New York, New York, Us
    Acted as the digital product strategist responsible for advocating the customer perspective to enhance transactional, online self-service capabilities. Continually tested and optimized the online customer experience to ensure optimal performance, operational readiness, and usability. Established KPI’s for the online servicing and associated call center acquisition programs where none existed. Executed the website rebranding project for the OneMain Financial and Citifinancial brands.
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  • Capital One
    Product Manager, Online Servicing
    Capital One 2006 - 2009
    Mclean, Va, Us
    Managed the definition of strategic online servicing initiatives to improve the customer experience and reduce call center volume in support of the U.S. Card business line; prioritized capability enhancement backlog items for two Scrum teams. Provided project leadership to back-end compliance systems project teams to develop and sustain solutions which meet business requirements. Collaborated with business stakeholders on features and enhancements to ensure KPIs were optimized. Successfully managed a system conversion of 2.2 million credit card accounts to a new CRM platform, ensuring compliance with U.S. and Canadian regulations.
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  • Bishop Digital Imaging
    Owner, Sole Proprietor
    Bishop Digital Imaging 2005 - 2008
  • Saucony
    Marketing Operatons Manager
    Saucony 2000 - 2005
    Waltham, Massachusetts, Us
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  • Bomi International
    Traffic Specialist, Marketing
    Bomi International 1998 - 2000
    Annapolis, Md, Us
    View

Austin B. Skills

E Commerce Project Management Management Cross Functional Team Leadership Agile Methodologies Leadership Scrum Product Management User Experience Crm Strategy Marketing Strategy Team Leadership Program Management Integrated Marketing Strategic Partnerships Agile Project Management Marketing Product Marketing Customer Relationship Management Internet Strategy Usability Testing Agile Leadership Distributed Team Management Jira Slack Kanban Offshore Operations

Austin B. Education Details

  • William & Mary
    William & Mary
    Master Of Business Administration (Mba)
  • Corvinus University Of Budapest
    Corvinus University Of Budapest
  • University Of Baltimore
    University Of Baltimore
    Corporate Communication

Frequently Asked Questions about Austin B.

What company does Austin B. work for?

Austin B. works for Appian Corporation

What is Austin B.'s role at the current company?

Austin B.'s current role is Director of Technology Programs.

What is Austin B.'s email address?

Austin B.'s email address is au****@****ail.com

What is Austin B.'s direct phone number?

Austin B.'s direct phone number is +161722*****

What schools did Austin B. attend?

Austin B. attended William & Mary, Corvinus University Of Budapest, University Of Baltimore.

What skills is Austin B. known for?

Austin B. has skills like E Commerce, Project Management, Management, Cross Functional Team Leadership, Agile Methodologies, Leadership, Scrum, Product Management, User Experience, Crm, Strategy, Marketing Strategy.

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