Senior Account Manager - Ecommerce
Current• 2023 Top Sales Team of the Year Winner for Kerry Brands•. 2023 Salsify Digital Shelf Transformer Award - Runner Up• Delivered 200%+ 3yr CAGR from 2021-2024 on Kerry's Amazon business.• Conduct semi-annual business reviews with top stakeholders on the Amazon Grocery team as well as with Kerry in the Seattle offices• Managed relationship with AVS team and Vendor Manager• Negotiated AVNs for a mutual benefit between Amazon and Kerry, realizing a 1,000+bps margin improvement for both parties• Successful negotiation of several price increase acceptance while still maintaining growing Net PPM for Amazon• Secured 7 figure shortage and price discrepancy repayments from Amazon for deductions prior to stepping into the role• Utilized co-op marketing accrual funds alongside AVS team to establish category merchandising placements to further improve Kerry brands visibility in accordance with internal promotional/marketing calendars• Secured top placement for Prime Day, Fall Prime Day, Turkey 5 and other top seasonal events with the Deals Lead for Amazon Grocery• Utilizing data-driven decision making, delivered a strategy to Kerry's Amazon agency partner to restructure our AMS strategy resulting in a 19% lift in ROAS and 82% lift in Ad Revenue while staying within a 7-figure marketing budget• 20+ position jump in best seller rankings for numerous categories• Restructured forecasting process improving forecast accuracy from below 50% to over 70% surpassing the Kerry target of 56%• Delivered an operational efficiency project that improved chargebacks as a percentage of net receipts from ~5% to less than 0.1% by troubleshooting and working cross-departmentally to solve breakdowns in EDI transmissions, product prepping, and external identifier breakdowns causing improper inventory allocation per ASIN.