Austin Carroll Email and Phone Number
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With over a decade of hands-on experience across startups like Brex, Mercury, and Techstars, as well as Fortune 500 giants like Capital One and Disney, I established myself as an emerging leader in Fintech Product Marketing before switching over to Entrepreneurship. 💚 Warrant | We are building the world's best and most flexible marketing review tool. Go to market faster with instant brand + regulatory compliance reviews, automated approval flows, and a built-in content library for financial services and fintechs. Book a demo today -> hellowarrant.com🎧 The FinTech Playbook Podcast | I sit down with the creative Sales, Marketing, and Product leaders who push the boundaries every day to craft unforgettable customer and brand experiences in FinTech —all within the confines of a highly regulated environment. Subscribe today on Substack, or wherever you get your podcasts.🏢 Career | I thrive in the dynamic space where finance, tech, and startups intersect—it's where the magic happens! 🚀 Two of my biggest accomplishments were spearheading the launch of two innovative credit card products: Capital One's VentureX, where I served as Product Manager, and Mercury's IO card, as the Marketing leader. Furthermore, I've played a pivotal role in shaping the messaging and positioning strategies for B2B Neobank marketing during my tenure at Brex (especially following the SVB bank failure) and at Mercury.📚 Bestselling Author of Fastpass to the Past: The Jr. Historian's Guide to Disneyland. Available now on Amazon, Apple Books, Bookstore.org, and BN. Purchase the book: www.fastpasstothepast.com
Warrant
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Ceo & FounderWarrant Jul 2024 - PresentDurham, Nc, UsGo to market faster with instant brand + regulatory compliance reviews, automated approval flows, and a built-in content library for financial services and fintechs.
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Podcast Host & CreatorThe Fintech Playbook Podcast Jan 2024 - Present
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Product Marketing & Mba Career CoachApplicantlab 2018 - PresentLos Angeles, UsApplicantLab is a SaaS EdTech startup offering scalable MBA admissions consulting on an online platform.• Assisted 100+ prospective MBA students in securing admission to top business schools worldwide through resume reviews and mock interviews• Synthesized market analysis into a new product recommendation for the CEO, subsequently partnering with engineers to drive the go-to-market plan and launch for MBA InterviewLab - responsible for 34% of 2019 revenue• Conducted a thorough analysis of competitor pricing to optimize revenue generation for 1:1 coaching product• Structured partnership deal with GMAT Club; resulted in significant email funnel growth and new customer wins -
Senior Product Marketing Manager, Startups LeadBrex Apr 2024 - Sep 2024San Francisco, California, UsBrex (valued at $12.3B) provides credit cards, business accounts, & spend management software to over 200K startups and enterprises. • Introduced new startup segment messaging ("the financial stack that scales with you") following 30+ hours of user research; deployed integrated campaign across Times Square billboards, pitch deck, 1-pagers, and industry events, generated a rise in acquisition from 1 in 4 US Startups to 1 in 3• Chosen by Sales leadership to develop a new ‘Land and Expand’ sales strategy and 3 training presentations for annual sales conference (500+ attendees) -
Senior Product Marketing Manager, Financial Products (Card, Banking)Brex Feb 2023 - Sep 2024San Francisco, California, Us• Directed the marketing response following the SVB bank failure within 2 weeks of joining; collaborated with C-suite to launch new business account product positioning, messaging, and sales enablement in 3 days; resulted in $4B in deposits and recognized company-wide as PMM of the month 3x• Drove the launch of Brex Payables, including targeted in-product, email, and sales outreach to existing customers; which resulted in a 6x increase in bill pay product attach rate
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First Product Marketing Hire, Core Product (Credit Card, Banking)Mercury 2022 - 2023San Francisco, Ca, UsMercury (valued at $1B+) is a fintech startup and neobank providing banking services to startups and SMEs.• Spearheaded the go-to-market strategy for Mercury’s first credit card, IO, by crafting target personas and competitive positioning, developing multi-channel messaging, and coordinating delivery by 45+ stakeholders across Marketing, Sales, and Product; within 100 days, achieved 65% awareness among customers• Convinced CEO of email channel’s validity and executed Mercury’s first drip email campaign for IO (28% conversion rate) • Identified gaps in IO’s product education by proactively engaging Support & Sales; collaborated with Product to ship copy edits and crafted 64-pages of documentation; overall support ticket time to resolution decreased•Delivered Mercury’s first Case Study in <1 month by conducting competitor research and customer interviews -
Product Manager, Mobile Credit Card Experiences (Rewards, Spend Management)Capital One 2021 - 2022Mclean, Va, Us• Spearheaded the development of the go-to-market strategy for the first Spend Management tool on the Mobile app, including collaborating with UX Design and Engineering Leadership to define the MVP feature set and user flows• Orchestrated 2 teams of 6 iOS and Android engineers and collaborated with internal stakeholders (Design, Marketing, Legal) and external partners (Hopper, SevenRooms) to launch a new Web View feature that enables the mobile delivery of Capital One Travel; recognized company-wide as a TechX award finalist for extraordinary collaboration• Influenced the 3-year product strategy for Gift Card mobile redemption by presenting executive stakeholders with a competitor audit and MVP and Fast Follower action plans to reach parity and improve customer experience -
Strategy & Marketing AssociateTechstars Jan 2021 - May 2021New York City, New York, UsTechstars Anywhere - Spring 2021 • Acted as Chief of Staff and provided strategic guidance to the CEOs of 5 venture-backed startups; assisted in defining OKRs, setting agendas and action items, investor relations, and completing 11 special projects -
Mba Intern, Strategy And Business Development (Freeform)The Walt Disney Company Sep 2020 - Dec 2020Burbank, Ca, UsFreeform Network, previously ABC Family, is a basic cable channel that is part of Walt Disney Television. Freeform targets the young adult audience with original programming and nostalgic stunts like "31 Days of Halloween" and "25 Days of Christmas." Programming is available on Freeform, Hulu, and Disney+. • Conducted market development analysis on the experiential market, identified a new $5M business opportunity, and presented a tactical strategy recommendation to the senior executive team, including the Network President • Supported and influenced the strategic direction and the development of the long-range 5-year plan for Freeform• Spearheaded the FY20 movie acquisitions postmortem analysis and identified $54.7M in underutilized assets -
Corporate Strategy Mba Summer AssociatePharmaessentia May 2020 - Aug 2020Burlington, Ma, UsPharmaEssentia is a rapidly growing international biotech firm with a novel blood cancer drug pending U.S. regulatory approval for commercialization in 2021.• Defined the company’s high-level operating cadence (OKRs, all-hands meetings) and COVID-19 return to office policies • Performed a strategic analysis of 18 disease advocacy groups and presented senior-level executives with a clear strategic partnership recommendation to capitalize on missed opportunities and accelerate customer awareness• Designed and implemented a new global company Intranet; enhanced employee satisfaction with corporate communication 31% by creating a roadmap and prioritizing features using insights from employee interviews -
Founder & Tour GuideLa’S Historic Speakeasy Bar Crawl 2018 - 2019I founded a Speakeasy Tour Company in partnership with Airbnb Experiences. The tour generated a profit of $14,000 and achieved a rating as Top 3 Nightlight Experience in Los Angeles within 6 months
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Digital Media & Strategic Partnerships ManagerThe Music Center 2017 - 2019Los Angeles, Ca, UsThe Music Center is the second-largest performing arts center in the United States with five venues, including The Walt Disney Concert Hall and The Dorothy Chandler Pavilion. I was in charge of customer experience, guest research, digital marketing, content creation, and facilitating and sourcing strategic partnerships.• Secured 45 new in-kind arts partners, including LACMA and Getty, and spearheaded a company-wide re-brand of the perks card loyalty program; resulted in small gift donors (<$100) being 2x as likely to boost annual gifts to $250 in 2018• Built relationships with brand partners and executed creative on-property and digital activations (Mattel’s Barbie, Don Francisco Coffee, and Porsche)•Chaired a team of 12 V.P.s and Board Members to overhaul all CX research; improved overall survey response rate 225%• Orchestrated digital innovation and the first Facebook Live season launch of a major performing arts center with CEO -
Sales & Marketing CoordinatorOmni Hotels & Resorts 2016 - 2017Dallas, Tx, UsI facilitated a complete overhaul of all existing Sales Collateral materials and the creation of 3 leisure tourism hotel room packages - including the first-ever hotel package with The Broad Museum.• Drove incremental revenue by negotiating and launching the first hotel package with The Broad museum• Introduced new Group Sales kits after conducting national competitor research; requests for proposals increased 11%• Oversaw 104 staff over a 7-month process to a new CRM; finished 11 days early by devising clear technical materials -
Disneyland Guest Relations HostessThe Walt Disney Company 2015 - 2016Burbank, Ca, UsI served as a resource for Disneyland Resort guests at locations throughout both theme parks and partnered with internal stakeholders to identify and solve 50+ complex guest concerns a day. I also worked closely with Make-A-Wish® children, planning their visits, overseeing the lounge, and facilitating character meet & greets.
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Digital Networks Strategy InternDiscovery Inc Jun 2014 - Aug 2014New York, UsI implemented a new system of tracking top YouTube Multi-Channel Networks, used performance metrics to identify emerging YouTube talent for possible acquisition, and proposed a new strategy for Discovery Digital Networks to the Discovery Board of Directors based on over 150 hours of consumer, competitor, and digital video research. -
Digital Branded Development InternThe Walt Disney Company Jan 2014 - May 2014Burbank, Ca, UsI developed web-series concepts using ABC Television properties (such as Scandal, Grey’s Anatomy, and The Bachelor Franchise) in response to RFPs by major brands. I successfully pitched 2 sponsored web series to Sony that later appeared on ABC.com: Back to School With the Goldbergs and Modern Family Visit California.
Austin Carroll Skills
Austin Carroll Education Details
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Duke University - The Fuqua School Of BusinessEntrepreneurship And Innovation -
UclaMarketing With Concentration In Social Media And Web Analytics
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Chapman UniversityHistory
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University Of OxfordMedieval And Renaissance Studies
Frequently Asked Questions about Austin Carroll
What company does Austin Carroll work for?
Austin Carroll works for Warrant
What is Austin Carroll's role at the current company?
Austin Carroll's current role is CEO & Founder of Warrant | Host @ The Fintech Playbook Podcast | Duke MBA | Talking about marketing compliance.
What is Austin Carroll's email address?
Austin Carroll's email address is au****@****one.com
What is Austin Carroll's direct phone number?
Austin Carroll's direct phone number is +177264*****
What schools did Austin Carroll attend?
Austin Carroll attended Duke University - The Fuqua School Of Business, Ucla, Chapman University, University Of Oxford.
What are some of Austin Carroll's interests?
Austin Carroll has interest in Harry Potter, Katy Perry, Political Science, Education, Tv And Creative Franchise, Country Music, Farmville, Human Rights, Coca Cola, Movies And Creative Franchise.
What skills is Austin Carroll known for?
Austin Carroll has skills like Film Production, Television, Advertising, Digital Media, Screenwriting, Social Media, Graphic Design, Copywriting, Event Planning, Customer Service, Youtube, Marketing Strategy.
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