Austin Chaney Email & Phone Number

Fort Worth, TX, US

Plano, Texas, US

• Cloud Infrastructure Engineer with expertise in managing multi-tenant Azure and Entra environments within a global organization of 16,000 employees. Specializes in integrating acquired companies’ infrastructures into.
• Access Management OptimizationManaged the integration of access management solutions across multi-tenant environments, improving user authentication and enhancing security protocols.
• Large-Scale Infrastructure DeploymentsNasuni Hybrid Cloud Storage Integration: Managed the integration of Nasuni Hybrid Cloud Storage with Azure, connecting local Active Directory to streamline user authentication and.
• Cross-Platform MigrationLed the migration of several acquired infrastructures to Azure, utilizing both hosted and cloud solutions to ensure seamless integration with minimal disruption.
• Infrastructure GovernanceEstablished governance protocols using Azure Policy and Update Management to enforce compliance and standardization across cloud resources, ensuring optimal performance and security.

Greenwood Village, Colorado, US

• As the Subject Matter Expert for multiple high-level technical changes throughout the company, I am responsible for auditing and determining all systems and security for our on-premises (private cloud) VMware.
• Led the domain-less migration, planning and starting the process of moving away from an Active Directory domain environment to Azure AD with Intune Endpoint Management & Security, including configuring Intune with.
• Created an IT onboarding process for new users with rights and access assigned via position code, moving away from an unknown non-documented onboarding process
• Audited and started the process of applying best license practice and rights for Microsoft 365, moving the company away from a large compliance risk to a stable and known configuration.
• Reconfigured Okta IdP from an unplanned integration to a streamlined, connected, and efficient identity provider for user rights management across 20+ systems with multiple system rights, including automatic.
• Successfully integrated subsidiary company Mobile Media Storage Inc. into GrowGeneration systems, workstations, and network without any operational downtime.

Dallas, Texas, US

• As a Systems Engineer, I was responsible for developing, deploying, and documenting new systems and migrated systems from on-premises to Azure. I provided high-level experience to a small team of System Engineers and.
• Designed and implemented Azure Multi-Factor authentication for both Cisco AnyConnect and ForcePoint VPN using RADIUS, enhancing security for remote access to the company's systems.
• Developed a comprehensive PCI compliance framework and corresponding documentation, reducing the company's risk of non-compliance, and ensuring the security of customer data.
• Spearheaded the migration of several on-premises systems from our local datacenter to Azure, improving the scalability, availability, and performance of the company's IT infrastructure.

Denver, Colorado, US

• As a Corporate Systems Administrator, I provided technical expertise and support to the Vice President of Information Technology. I ensured and maintained PCI compliance for all systems and networking, including vendor.
• Designed and migrated an on-premises datacenter to an Azure Cloud hybrid environment, ensuring PCI compliance throughout the process.
• Successfully converted several properties to Marriott’s Tribute Portfolio running on LightSpeed/Galaxy Hotel Systems, improving the efficiency and reliability of the company's operations.
• Acted as interim IT Manager for four months in absence of the IT Director, reporting directly to the CFO and successfully managing the company's IT operations during this period.
• Implemented a comprehensive "foundation" for the company's IT environment, including over 300 pages of infrastructure, How To, and Configuration documentation, providing a solid foundation for future growth and.

Denver, Colorado, US

• As a Senior IT Support Specialist, I provide direct support to property managers on all IT issues and problem solve issues reported by third-party vendors. I also manage the organization's VoIP phone systems and play a.
• Demonstrated expertise in a wide range of hospitality management systems, including Aloha & Micros HIS POS, IDPMS: Hotel Concept PMS, Opera PMS, Saflok & VingCard Key Systems, and Symantec Endpoint Client and.
• Streamlined user maintenance, creation, and termination process. Standardized computer and server clone images.

• Successfully and efficiently maintained all networks up to date and operating smoothly. Minimized impact of IT issues.
• Managed websites and Search Engine Optimization.
• Successfully executed set-up of VoIP service.
• Maintained office laptops.
• Configured and secured management internet.

Managed opening and closing responsibilities including use of POS system. Ensured each client received exceptional customer service and a positive experience. Supervised staff on all operations procedures.

General Studies

High School Diploma