Austin Chaney Email & Phone Number

Fort Worth, Tx, Us

Plano, Texas, Us

Cloud Infrastructure Engineer with expertise in managing multi-tenant Azure and Entra environments within a global organization of 16,000 employees. Specializes in integrating acquired companies’ infrastructures into Azure, centralizing resources from on-premises data centers and other cloud platforms to enhance security and scalability. Serves as a technical lead, applying expertise to manage and drive large-scale projects that enhance overall organizational efficiency.Key Accomplishments:• Access Management OptimizationManaged the integration of access management solutions across multi-tenant environments, improving user authentication and enhancing security protocols.• Large-Scale Infrastructure DeploymentsNasuni Hybrid Cloud Storage Integration: Managed the integration of Nasuni Hybrid Cloud Storage with Azure, connecting local Active Directory to streamline user authentication and access management. This deployment enhanced operational efficiency and facilitated a scalable, multi-region file system for seamless file sharing and collaboration across offices in the United States & India.Absolute Secure Access VPN Implementation: Led the deployment of Absolute Secure Access VPN as part of the Security Service Edge (SSE), incorporating Entra SSO and MFA for enhanced security. This implementation established robust Access Control Lists (ACLs) to ensure secure remote access for employees while maintaining compliance with organizational security standards.• Cross-Platform MigrationLed the migration of several acquired infrastructures to Azure, utilizing both hosted and cloud solutions to ensure seamless integration with minimal disruption.• Infrastructure GovernanceEstablished governance protocols using Azure Policy and Update Management to enforce compliance and standardization across cloud resources, ensuring optimal performance and security.

Greenwood Village, Colorado, Us

As the Subject Matter Expert for multiple high-level technical changes throughout the company, I am responsible for auditing and determining all systems and security for our on-premises (private cloud) VMware environment as well as our cloud infrastructure (Azure) and SaaS products. I operate efficiently with multiple projects occurring at the same time in a small team of 5 for over 500+ users and 60+ retail stores.Key Accomplishments:• Led the domain-less migration, planning and starting the process of moving away from an Active Directory domain environment to Azure AD with Intune Endpoint Management & Security, including configuring Intune with Endpoint policies and application management through MAM, setting up Okta federation for users in Azure AD / Office 365 for Single Sign-On, and integrating Apple MAC devices within Intune and additional management through JAMF.• Created an IT onboarding process for new users with rights and access assigned via position code, moving away from an unknown non-documented onboarding process• Audited and started the process of applying best license practice and rights for Microsoft 365, moving the company away from a large compliance risk to a stable and known configuration.• Reconfigured Okta IdP from an unplanned integration to a streamlined, connected, and efficient identity provider for user rights management across 20+ systems with multiple system rights, including automatic provisioning via SCIM/API/JIT.• Successfully integrated subsidiary company Mobile Media Storage Inc. into GrowGeneration systems, workstations, and network without any operational downtime.

Dallas, Texas, Us

As a Systems Engineer, I was responsible for developing, deploying, and documenting new systems and migrated systems from on-premises to Azure. I provided high-level experience to a small team of System Engineers and support to a team of System Administrators and Help Desk team members. I was the leading expert on PCI compliance within the company and successfully configured secure PCI settings within the environment. I operated in a custom code promotion release cycle for development / production systems.Key Accomplishments:• Designed and implemented Azure Multi-Factor authentication for both Cisco AnyConnect and ForcePoint VPN using RADIUS, enhancing security for remote access to the company's systems.• Developed a comprehensive PCI compliance framework and corresponding documentation, reducing the company's risk of non-compliance, and ensuring the security of customer data.• Spearheaded the migration of several on-premises systems from our local datacenter to Azure, improving the scalability, availability, and performance of the company's IT infrastructure.

Denver, Colorado, Us

As a Corporate Systems Administrator, I provided technical expertise and support to the Vice President of Information Technology. I ensured and maintained PCI compliance for all systems and networking, including vendor devices. I built and managed a hybrid cloud environment with 50 servers and 300 workstations and acted as an IT Generalist with knowledge of all company systems and network as well as hospitality applications.Key Accomplishments:• Designed and migrated an on-premises datacenter to an Azure Cloud hybrid environment, ensuring PCI compliance throughout the process.• Successfully converted several properties to Marriott’s Tribute Portfolio running on LightSpeed/Galaxy Hotel Systems, improving the efficiency and reliability of the company's operations.• Acted as interim IT Manager for four months in absence of the IT Director, reporting directly to the CFO and successfully managing the company's IT operations during this period.• Implemented a comprehensive "foundation" for the company's IT environment, including over 300 pages of infrastructure, How To, and Configuration documentation, providing a solid foundation for future growth and development.

Denver, Colorado, Us

As a Senior IT Support Specialist, I provide direct support to property managers on all IT issues and problem solve issues reported by third-party vendors. I also manage the organization's VoIP phone systems and play a key role as a project lead during installs of new POS systems, internet circuits, RFID key systems, and Free-to-Guest HD TV systems. I plan, coordinate, install, test, and provide support for all new projects implemented by the organization.Key Accomplishments:• Demonstrated expertise in a wide range of hospitality management systems, including Aloha & Micros HIS POS, IDPMS: Hotel Concept PMS, Opera PMS, Saflok & VingCard Key Systems, and Symantec Endpoint Client and Management Server.• Streamlined user maintenance, creation, and termination process. Standardized computer and server clone images.

Successfully and efficiently maintained all networks up to date and operating smoothly. Minimized impact of IT issues.• Managed websites and Search Engine Optimization.• Successfully executed set-up of VoIP service.• Maintained office laptops.• Configured and secured management internet.

Managed opening and closing responsibilities including use of POS system. Ensured each client received exceptional customer service and a positive experience. Supervised staff on all operations procedures.

General Studies

High School Diploma