Austin Estes Email & Phone Number

Texas, United States

Fort Worth, Texas, United States

Dallas/Fort Worth Area

Coach and develop customer support teams while utilizing conversion metrics and analytics, reviewing eternal contact points to assure quality interactions for BNSF customers. Develop and deliver training for internal staff and partners.

Dallas/Fort Worth Area

Managed, educated, and supported Operations, Sales and BNSF customers with pipeline management in three divisions with focal point being on protecting the BNSF serving yards from congestion to support marketing and velocity goals.

Fort Worth, Texas

Analyzed and supported Sales and BNSF customers with underlying causes of delays at facilities and congestion on the BNSF network, to support marketing, velocity and revenue goals.

Fort Worth, TX

Recruited, trained, supervised and appraised all connectivity business group sales team members, and supervisors, developing world-class leaders and team members by casting and developing them into appropriate roles to deliver in store business priorities and goals.

The Colony, TX

Recruited, trained, supervised and appraised with store leadership all Geek Squad store staff members ensuring they were fully trained and cast into the appropriate roles to deliver business priorities of selling services and completing computer and other technology services for customers.

Grapevine, TX

Led eight team members on Customer Sales Assistant duties related to selling within all departments of the Best Buy sales floor focusing on business priorities of service plans, services and accessories attachments.

Denton, TX

Led four other team members on Geek Squad Counter Operation duties dealing with minor in-store client computer fixes, shipping and receiving, and client communication.

Denton, TX

Assisted customers by selling the best solution for their technology needs in computer area while focusing on business priorities of service plans, services and accessories attachments.

Dallas, Texas

From helping with word usage in an ad to being a pack mule for my boss, I was involved with all things advertising. I was able to help with ad building from conception to post and all the client fixes in-‐between while gaining insight for my own portfolio. I learned that a deadline is always ticking, and that there are no time machines. I also learned that.

Renting, selling, designing, finding and creating some of the best costumes out there from popular movies, shows, characters, theatre, books... and even from the lesser known. A place where anyone could be someone else for 3 days per rental.

Organizing, cataloguing, seeking, or recommending all things movie and games related. Delivering the customer service I would want myself.