Support And Qa Manager
Current
Jul 2023 - Present
AeroLeads people directory · profile
Austin Crandall Email & Phone Number
Support and QA Manager
at
Travelpass Group
1 work email found
@ancestry.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Support and QA Manager
Location
American Fork, Utah, United States
Company size
Who is Austin Crandall? Overview
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Quick answer
Austin Crandall is listed as Support and QA Manager at Travelpass Group, a company with 36 employees, based in American Fork, Utah, United States. AeroLeads shows a work email signal at ancestry.com and a matched LinkedIn profile for Austin Crandall.
Austin Crandall previously worked as QA Manager at Travelpass Group and QA Supervisor at Travelpass Group. Austin Crandall studied at Utah State University.
Company email context
Email format at Travelpass Group
This section adds company-level context without repeating Austin Crandall's masked contact details.
{first_initial}{last}@ancestry.com
86% confidence
AeroLeads found 1 current-domain work email signal for Austin Crandall. Compare company email patterns before reaching out.
Profile bio
About Austin Crandall
Austin Crandall is a Support and QA Manager at Travelpass Group. He possess expertise in store management, profit and loss management, inventory management, account management, purchasing and 22 more skills. He is proficient in Spanish.
Listed skills include Store Management, Profit And Loss Management, Inventory Management, Account Management, and 23 others.
Current workplace
Austin Crandall's current company
Company context helps verify the profile and gives searchers a useful next step.
Travelpass Group
11 roles
Austin Crandall work experience
A career timeline built from the work history available for this profile.
Qa Manager
In this role, I led the successful migration of our Quality Management System to the Nice CXOne platform, streamlining processes across multiple Business Process Outsourcing (BPO) operations. I was responsible for training staff on the new system, ensuring all teams were proficient in utilizing its features to meet our quality standards. Additionally, I.
Feb 2023 - Jul 2023
Qa Supervisor
As a QA Supervisor, I led a dynamic team of up to 15 QA analysts responsible for verifying compliance and providing feedback to sales and support agents. My primary responsibilities included: Supervising and guiding QA analysts to ensure high standards of work and accuracy. Developing and implementing QA processes and procedures to enhance overall.
Nov 2022 - Feb 2023
Senior Operations Support Specialist - Quality Assurance
Provided quality oversight working with the management team, the Operations Specialist team, and the reporting and analytics teams to help leaders and team members stay calibrated and informed.Built and facilitated consumer insights studies, and oversaw employee audit work.Developed a working knowledge of all quality assurance systems, including NICE.
Aug 2020 - Jun 2022
Operations Support And Escalation Specialist
Evaluated interactions between customers and support agents as part of quality assurance.Resolved escalated customer concerns via email, inbound phone calls, and outbound phone calls.Used Salesforce and contact quality assurance software to identify customer and support agent behavior trends.Reviewed the performance of support agent evaluators and provided.
Oct 2019 - Aug 2020
Member Services Specialist
Nov 2018 - Oct 2019
Store Manager
Drove profitability by thoughtful purchasing, and inventory management.Controlled expenses, where appropriate, to increase profits.Directed work of as many as eight employees focused on sales. Increased sales volume by 9% in less than one year. Interviewed job candidates, and made staffing decisions. Generated repeat business by developing customer.
Jul 2016 - Jul 2018
Store Manager
Directed purchasing, and inventory control.Increased sales volume by 15% in less than one year. Promoted from Assistant Manager to Store Manager to direct continued development of a new branch location. Directed work of as many as four employees focused on sales. Developed leads into business relationships through outbound calls, and face to face sales.
Jun 2015 - Jul 2016
Assistant Manager
Jun 2013 - Jun 2015
Sales Specialist
Feb 2011 - Jun 2013
Lead Warehouser
Feb 2008 - Feb 2011
Team & coworkers
Colleagues at Travelpass Group
Other employees you can reach at travelpassgroup.com. View company contacts for 36 employees →
JV
Jesús Valladolid
Colleague at Travelpass Group
Draper, Utah, United States, United States
View →
AW
Allie Wisniewski
Colleague at Travelpass Group
Salt Lake City, Utah, United States, United States
View →
AA
Alexandra Andrade
Colleague at Travelpass Group
San Pedro Sula, Cortés, Honduras, Honduras
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JL
Jordan Lump
Colleague at Travelpass Group
Salt Lake City, Utah, United States, United States
View →
DG
Diana Garcia
Colleague at Travelpass Group
Colombia, Colombia
View →
EH
Emily Henkel
Colleague at Travelpass Group
Orem, Utah, United States, United States
View →
DS
Dale S.
Colleague at Travelpass Group
South Jordan, Utah, United States, United States
View →
AF
Ahmet Furkan Güler
Colleague at Travelpass Group
Istanbul, Istanbul, Türkiye, Turkey
View →
MW
Madeline Wolfenbarger
Colleague at Travelpass Group
Salt Lake City, Utah, United States, United States
View →
LF
Leonardo Flores
Colleague at Travelpass Group
Tegucigalpa, Francisco Morazán, Honduras, Honduras
View →
Jesús Valladolid
Colleague at Travelpass Group
Draper, Utah, United States, United States
View →
AW
Allie Wisniewski
Colleague at Travelpass Group
Salt Lake City, Utah, United States, United States
View →
AA
Alexandra Andrade
Colleague at Travelpass Group
San Pedro Sula, Cortés, Honduras, Honduras
View →
JL
Jordan Lump
Colleague at Travelpass Group
Salt Lake City, Utah, United States, United States
View →
DG
Diana Garcia
Colleague at Travelpass Group
Colombia, Colombia
View →
EH
Emily Henkel
Colleague at Travelpass Group
Orem, Utah, United States, United States
View →
DS
Dale S.
Colleague at Travelpass Group
South Jordan, Utah, United States, United States
View →
AF
Ahmet Furkan Güler
Colleague at Travelpass Group
Istanbul, Istanbul, Türkiye, Turkey
View →
MW
Madeline Wolfenbarger
Colleague at Travelpass Group
Salt Lake City, Utah, United States, United States
View →
LF
Leonardo Flores
Colleague at Travelpass Group
Tegucigalpa, Francisco Morazán, Honduras, Honduras
View →
2 education records
Austin Crandall education
Education record
Education record
FAQ
Frequently asked questions about Austin Crandall
Quick answers generated from the profile data available on this page.
What company does Austin Crandall work for?
Austin Crandall works for Travelpass Group.
What is Austin Crandall's role at Travelpass Group?
Austin Crandall is listed as Support and QA Manager at Travelpass Group.
What is Austin Crandall's email address?
AeroLeads has found 1 work email signal at @ancestry.com for Austin Crandall at Travelpass Group.
Where is Austin Crandall based?
Austin Crandall is based in American Fork, Utah, United States while working with Travelpass Group.
What companies has Austin Crandall worked for?
Austin Crandall has worked for Travelpass Group, Ancestry, Sherwin-Williams, and Sherwin Williams.
Who are Austin Crandall's colleagues at Travelpass Group?
Austin Crandall's colleagues at Travelpass Group include Jesús Valladolid, Allie Wisniewski, Alexandra Andrade, Jordan Lump, and Diana Garcia.
How can I contact Austin Crandall?
You can use AeroLeads to view verified contact signals for Austin Crandall at Travelpass Group, including work email, phone, and LinkedIn data when available.
What schools did Austin Crandall attend?
Austin Crandall studied at Utah State University.
What skills is Austin Crandall known for?
Austin Crandall is listed with skills including Store Management, Profit And Loss Management, Inventory Management, Account Management, Purchasing, Retail Sales, Customer Satisfaction, and Leadership.
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