Austin Culp Email & Phone Number

Pensacola, Fl, Us

Beaverton, Oregon, Us

As the Senior Director of Sales at InflowCX - I am accountable for the revenue and pipeline number of our MidMarket and Enterprise Sales Orgs. My role involves hiring, onboarding, training and mentoring our sales org, including our front-line managers, in addition to strategic planning, forecasting, go-to market planning, budgeting and maintaining tight alignment with our technology partners.

Beaverton, Oregon, Us

As the Director of Sales at InflowCX - I am accountable for the revenue abd pipeline number of our Account Executive and Enterprise Account Executive team. My role involves hiring, onboarding, training and mentoring our sales org in addition to strategic planning, forecasting, go-to market planning, budgeting and maintaining tight alignment with our technology partners.

Beaverton, Oregon, Us

As the Manager of Customer Success, I am responsible for leading the Customer Success, Renewals and Sales Operations business units at InflowCX. Specifically, my team is responsible for retention, cross-sell/upsell, and customer satisfaction. I train our team members and assist and support our CSMs and renewals team in escalations and sales meetings. I am also responsible for the entire organization's overarching customer success strategy, including: customer engagement, customer satisfaction, customer retention and churn prevention, customer segmentation, cross-sell/upsell, social proof, revenue forecasting, developing playbooks for our CSMs and ensuring our Customer Success and Renewals/Sales Operations team are empowered to achieve their goals.

Pinellas Park, Florida, Us

As the Manager of Client Success, I lead the high-performance client success team at Marketopia. I also provide assistance in training and developing all members of the SMB Sales Team. My wide range of responsibilities involve customer retention, cross-sell, up-sell opportunities, ensuring client satisfaction by enabling them to make the most of their investment with us as well as leading and managing our other Client Success Coaches.

Pinellas Park, Florida, Us

As a growth consultant, I collaborated with technology firms to help them understand how many leads per month they need to reach their growth objectives. After identifying the target number, I crafted and customized solutions to help those firms generate leads they need to achieve their business goals.

Pinellas Park, Florida, Us

As a client success coach, I strategized and helped my clients utilize Marketopia's efforts to convert warm leads into recurring customers through effective campaign management. I also worked with an agency to make sure deliverables are on time and within budget to win customer trust for long-term relationships.

Pinellas Park, Florida, Us

In this role, I assisted the client success team in preparing and presenting data and analytics as well as making strategic recommendations to enable our customers to gain tangible success.