Austin Dupre Email & Phone Number

North Haven, Connecticut, United States

- Provisioning networking equipment such as switches, controllers, access points and point to point antennas to be installed at Spot On managed networks nationwide- Shipping, receiving and warehousing of both incoming equipment and outgoing provisioned equipment- Development of both internal and external monitoring software to provide streamlined insights to the performance of Spot On managed networks- Investigation and resolution of tier three technical support tickets via remote access solutions and on-site technicians- Creating and upkeep of technical documentation on equipment provisioning workflows, design and operation of in-house software, and support information for certain configurations

Norwich, Connecticut, United States

- Create memories of events, primarily weddings and engagements, as mainly a second shooter with stints of primary shooter and photographer.- Keeping a strong accord of where the event was in the schedule and worked on my own to ensure that the mood and shots that I was tasked with capturing were captured.

Springfield, Massachusetts Metropolitan Area

- Responsible for producing all social media content encompassing both team success and the overall atmosphere of events that the team attends, including editing for both horizontal and vertical outlets.- Conducting several on-site interviews but largely remaining out of sight and out of the way, capturing as much as possible to create engaging content through a streamlined workflow using Davinci Resolve and Adobe Lightroom.

North Easton, Massachusetts, United States

- Worked closely with the business intelligence team to conduct data and situational analysis to provide our client, North Easton Savings Bank, with potential solutions to improve or build upon their current fraud prevention systems, presenting these findings to their board of directors.- Focused on evaluating current systems and alternatives, designing training materials for both internal and external use, and providing campaign opportunities to improve awareness of potential fraud for their customers.

North Easton, Massachusetts, United States

- Provided customers with outstanding service through strong knowledge of our products and offerings and excellent production management.- Gained an elevated level of time and personnel management to ensure smooth completion of 20-30 orders, tracking of sales, and the minimization of shrink daily.

North Easton, Massachusetts, United States

- Worked with course instructor to provide guidance and support in understanding SAS Guide and Enterprise Miner software.- Held out of class sessions twice a week with an average of thirteen students to assist in understanding assignments, grasping statistical methods, and demonstrating diverse ways to achieve their results through faster, more efficient methods.- Attended several Boston Area SAS Users Group (BASUG) meetings to further my understanding of how SAS tools may be implemented across different industries, as well as how to craft better ways to present that information to clients.

Portland, Connecticut, United States

- Provided guests top notch service in guiding them around the property, serving food and attending to any meal needs, and clearing the ballroom to prepare for the next event.- Worked with management staff to plan out roles for the event, ensuring timing marks were hit, and communicating between front and back of house staff throughout the event.

Marlborough, Connecticut, United States

- Joined as a line cook, preparing food for 300 campers and staff members, three times a day for the back end of the summer.- Assumed the responsibilities of Head chef for an interim period of a week while the original head chef left due to personal reasons.

Marlborough, Connecticut, United States

- Created lesson plans for groups of campers ranging in age from 9 to 16 including activities such as fishing, mountain biking, lacrosse, and hiking.- Volunteered to assist directors with all things that I could, whether it be setting up an area of camp for events, picking up supplies for one off activities, or giving other staff member a well needed rest.- Excelled in many safety exercises such as lost camper drills, active shooter drills, and American Red Cross CPR.